Review of Pearl Street Health and Rehabilitation Center

1 Star User Review

I could never recommend this facility to anyone who is looking for good care for their loved one. The staff is unpleasant, unprofessional and uncaring. I have only visited a few times because I live several hours away. My father has a phone but I have never been able to reach him since he is in a wheelchair and it is out of his reach. Asking the nurses or CNAs on his floor to help get him on the line rarely works. It surprises me that they don't know his name when I ask for him. The facility is quite small and he's been there over three years. He sits in a wheelchair in a hallway alll day looking at the elevator. I left voice mails with Karen Kahler, the director, in order to work out a solution where my father could be reached by phone and she doesn't return phone calls. This is sad because my father has no local visitors. I think it shows a lack of compassion on the staff's side as well. It did not surprise me today when I saw that Medicaid and Medicare rate this facility in the bottom twenty percent of facilities in the state of Colorado.