first of all this is not a nursing home it is skilled nursing for rehabilitation
|5 Star||22 ratings|
|4 Star||7 ratings|
|3 Star||1 ratings|
|2 Star||4 ratings|
|1 Star||40 ratings|
first of all this is not a nursing home it is skilled nursing for rehabilitation
If your loved one has to stay at this facility stay in top of the staff. Be prepared to spend a LOT of time there and don't be afraid to speak up. Watch them VERY closely. My mother was there and had horrible treatment. She was physically assulted by a CNA. The CNA was fired and the police were called. The called the police without notifying me or even giving my mom a heads up which caused my mom more undo stress. The expierence on reporting the incident was a joke. The charge nurse didn't seem to care at all and snapped at me to "fill out an incident for" which nobody could find. That was not all. They placed bandages on the dirty floor then used them on my mom's wounds which caused an infection. They did not give my mother all of her medicine consistently or provide her with oxygen all the time. They left her in her wheel chair to sleep. She was supposed to be bathed twice a week. She was there about 3 weeks and had 2 bathes. They also did not respond to alarms in a timely manner. I ended up responding to my mom's roommates alarm on 2 occasions because nobody came. my mom was also discharged with pneuminia. Who do discharges a patient who is so sick? There were some positives. I meet some of the staff on the long term care side of the facility (by the birds) and they seemed to really care about their patients. It was much different on that side then the side my mother was on. My mom was in the "Kaiser ward" as they called it.The hair dresser was great. Her prices were hig but it was worth it to finally see my mom happy and smiling.
I give this facility a 1. Only for the nursing staff. The rest 0. The food is horrible. They forget about the people and run out of food. My mother got toast due to shortage of food. I have been there personally and could not cut thru pork chops… They need new management in the nutrition service dept.
Please check out the current medicare rating on this facility. Don't rely on past reputation. My parent was in the rehabilitation wing and within 4 days had aspiration pnuemonia, a huge bed sore, kidney failure from dehydration, and almost died.
5 years before my other parent was there and did fairly well, but things have changed. Always check current medical ratings, check on the place without warning, and compare number of nurses from place to place.
Hospitals don't keep seniors long these days, so they are often sicker and more vulnerable than they used to be for rehabilitation. Be careful with your elderly loved ones.
If the patients do not die from food poising than they may have issues about vitals not being checked and medications not being given properly. If I had anything to say about this facility is to run out of it before something really bad happens.
Very happy with the care my mom has received, both in rehab and now as a resident. She has always been clean and wearing clean clothes every time I have visited. Staff is friendly and knowledgeable about my mom's routines, medications, and other items. Facility is very clean 99% of the times I have been there. I personally think it would help to have one person in the business office Saturdays or Sundays and one or two additional people working in the dining room.
This place is literally HELL on earth. Horrible staff. The only staff member that actually cared for the patients was Jan Eyre (CEO) but she is now gone. Now, there is nothing that can be done when the CNAs are verbally and physically abusive. 2 CNAs named Natalie and Rocio are physically, mentally, and emotionally abusive towards patients. When I brought something up with John Adams the (COO) all he did was say there was going to be an investigation. Still haven't heard anything back and those 2 CNAs are still there. Very horrible place to have a loved one at. PLEASE DO NOT TAKE YOUR LOVED ONE THERE. It will save you lots and lots of stress but especially tears.
My grandmother was recently placed here for rehab. She was cared for well, had fabulous therapists, and recovered quickly. If any of my family or myself ever need rehab or long term care I will definitely be coming back here. Their staff is kind and compassionate, the facility is clean and doesn't have that urine odor some places have, their courtyard is beautiful, and they even have a garden their residents raise and use in their activities. This facility is one of the best facilities I've seen in the Denver area, and believe me I looked.
I am not impressed with this facility at all. My Father is in the facility. Because of his medical insurance I can not get him in a nicer Facility. There has been numerous occassions of neglect and lack of professional care from the Doctors. The nursing Staff run the place and they do what they can to help. Unless You are the Sqweaky wheel you will not get the care needed to accomplish anything other then turning a loved one over for long term care and drop off. I have been told from the doctor in the facility that medicaid will not let them help get them better….. Only maintain that they do not get worse…. Dictation of Medicaid only allows the doctor to see them once a month……. WELL It is my understanding that if there medical needs require more then the doctors is allowed to take care of them…. As well as that goes We have seen specialists to get his care taken care of yet the doctor declined doing what was asked to be done for his care while at the facility. 2 weeks later he was not getting the treatment perscribed by the specialist. I had to get the specialist and the nursing staff to talk and force the MD to even talk to the specialist to get him on the right track. The MD seemed to think that the very dangerous condition my father was in didnt warrent discussing and figuring out the propper treatment but instead decided to just ignore everything. Had I not asked I would have never known that they did not follow through and the medications had not been changed or treatment not followed. This neglect is in my opinion not right in any way shape or form. IT makes me feel the doctor in charge of my fathers care is just collecting a paycheck and really doesnt have patients condition in heart.
Facility is far from clean. There were random stains/smudges on the wall. The floors were sticky to walk on and the smell was a mixture of poor hygiene and chemicals attempting to cover it.
During my visit with family, I noticed three patient room "assistance lights" were on. Patients were asking for help (I could hear them calling for help). Staff would walk past the rooms smirking and would noticeably quicken their pace when walking past rooms of patients needing assistance. This is NOT what I would expect in a nursing facility. In addition, some of the staff speaks broken English, making it difficult for an able person to understand them, let alone someone with a hearing problem. The nurse I had contact with became frustrated because my family member could not understand the questions being asked.
All in all, the facilities cleanliness and staff leave you with an uneasy feeling of concern for your loved one in a time when emotions and concerns are already at their peak. If you have a choice (and are not required by Kaiser to utilize this facility) I would look elsewhere.
this is a greaat faccility and i enjoy having the thought that my mother is being taking well cared thre
I am in the hospice industry. A few years ago, I'd agree, this place was pretty bad. However, the staff has changed over almost 100% since 2011 and the team there now is incredible and responsive. They have to carry the baggage of history, but at least they have history. Over time, the bugs have been worked out, along with those employees of the past who weren't so responsive to their resident's needs. If you're considering a nursing home in the area, you should really take a 2nd look…they've gotten so much better, I wouldn't hesitate to put my loved one or even myself into WT…for what its worth.
Very competent staff. Friendly and helpful during my fathers rehabilitation stay. Its sad that only the unhappy families ever post on review sites such as this. Its a great place, and not deserving of the reviews of a few unhappy individuals.
Please do not put your loved ones here. They do not notify you of major medication changes, changes they made in their diet, falls and injuries, we experienced many falls and they do not answer bed alarms.Patients who need to be assisted in feeding is given finger foods instead of regular meals. I have seen the more active alzhiemer patients drugged if giving the staff a hard time when no family is around. They lose the glasses, dentures and clothes of the loved ones and they are never replaced. They pretend to care and tell you what you want to hear but never follow through with corrective actions. They seem to get alot of grief from the state but nothing ever happens to them. There are mice running around and the stench is horrible. We are miserable trying to move our loved one as memory units are sparse. You will have many tears and frustration getting humane care.
Always stinks, money hungry, patients not being properely cared for, lack of security anyone can walk in with out being questioned.
The staff is very difficult to communicate with as the majority of them do not speak English as their first language and have very heavy accents. They are not good about relaying information to family and guardians or coordinating with other agencies who provide their residents care. I would not use the facility again if I had a choice.
The staff at BCC are easy to work with and are very interested in their patients success! I have had a very positive experience with them!
My dad has been here for a few months and they take excellent care of him. The staff is wonderful.
they have mice running in their rooms and very filthy housekeeping dont clean good the food is horriable and staff is very rude leave u in hall way calling for help and will ignore u even if they r walking by ….
Horrible Nursing Home Watched a CNA kill a patient and abuse others! I'm a former Employee there! Any questions look me up Christopher Armeli
Have had substantial difficulty dealing with management. Large turnover in employees. Personal hygeine for father has been poor.
We had a good experience with my father at this facility. He was there for rehab for a month after a hospital stay/surgery. The CNAs were patient and kind and gave good care. The fact that they spoke English well was a benefit….no difficulty understanding them. The food offered choices and variety. Patients were served in their rooms or went to the dining area. There seemed to be a variety of activities offered that would appeal to permanent residents. The physical therapy was available 6 days a week and it benefited him.
I am a Doctor who has had a long standing professional relationship with a resident at Woodridge Terrace. I went to see her today has never looked so good. Her finger nails are painted, her hair looks good, and overall she looks fantastic.
This is the best she has looked in the years that I have treated her.
I would not recommend this facility to anyone. Our family needed help and guidance from these people regarding care for our father and all we got was double-talk and the run-around. Finding quality care is difficult enough on families with elderly loved ones. Rather than treating our family as adversaries, they should have tried to work with us to provide the best care possible under difficult circumstances.
My family learned the hard way not to trust them. We felt if we were there 5 out of 7 days a week he was safe. I'll put it this way, we no longer have to visit him anymore, he is only a memory in our heart. Thank you Wood Ridge Terrace!