User Submitted Reviews

» Latest Reviews for the 222 Nursing Homes in Colorado

The average user rating for nursing homes in Colorado is 2.7 out of 5 stars based on 487 ratings.

5 Star
63 reviews
4 Star
17 reviews
3 Star
14 reviews
2 Star
19 reviews
1 Star
125 reviews
5 Star
149 ratings
4 Star
37 ratings
3 Star
22 ratings
2 Star
38 ratings
1 Star
241 ratings

  • Center at Centennial, The Colorado Springs, Colorado 80907

    My sister was sent there after surgery. She complained multiple times of difficulty breathing, she was given an Ativan. I received a call in the middle of the night that she had died. During her one and one half day stay there she had little to no contact with staff. They do not have the training necessary to recognize when a patient is in trouble, nor do they have enough staff to do routine checks on patients. Whenever I hear "The Center at Centennial", I cringe.

  • Pearl Street Health and Rehabilitation Center Englewood, Colorado 80110

    On time medication is a rarity.

    Visits by CNA or nursing staff to check on overall needs however, once every three hours.

    I've never had a doctor visit me at Pearl Street.

    I've had only one visit by a PA in over three weeks.

    Dietary requirements for a diabetic and wound healing have never been met and I've had to order supplements from outside sources paid by me directly.

    Selections from the meal menu are accurate about one out of eight times. The cooking staff seems to be illiterate.

    After bringing up all these complaints with the RNs director of nursing (DON)and the Administrator and the Dietician plus faxing the doctor I have had no resolution.

    They're constantly running out of supplies to do my daily wound dressings and I've had to order and supplies from outside sources to make up the difference so the RNs and use them.

    Once the regular transport driver is on vacation and I requested a replacement to drive me to my appointment at the local wound clinic, Swedish hospital, and they told me The day before that everything will be taken care of but it was not. I had to reschedule that appointment for when the driver was back, off of vacation, four days later.

  • Powerback Rehabilitation Lafayette Lafayette, Colorado 80026

    My mother has been admitted to Powerback in Lafeyette twice. All I can say is they don't care about there patients at all. They care about their numbers and stats. She received on average less than 15 minutes of rehab per day. The rehab consisted of walking down the hall with her walker. She can't get out of bed without help, can't use the bathroom with out help, etc… But they say she has recovered and doesn't require any more rehab and can be discharged after 10 days. What a bunch of bull. This company cares about their numbers that's it. Some of the staff is friendly but most just complain about being overworked. On 2 occasions she didn't receive her dinner, the kitchen lost her order. What?.. Unexceptable. On every visit her water glass was completely empty. She would request her glass be filled and the AIDS comment was she will get to it when she has more time. If you want true rehab don't use Powerback go somewhere else.

  • Fort Collins Health Care Center Fort Collins, Colorado 80524

    DO NOT ALLOW A LOVED TO BE PLACED HERE!!! This place is structurally and professionally unsound. A for profit nursing home - seriously? How do you make a profit caring for persons who could not be cared for at home…? By cutting corners - with staffing, activities, living space (the center is not wheelchair accessible), basic hygiene and medical care - I could go on! We finally got my Uncle out - but it was during some investigation by the State. People lost their jobs the place is so old and poorly run. Visit and really really talk to centers BEFORE allowing a hospital to just dump your loved one and move on to the next profit they can make.

  • Summit Rehabilitation and Care Community Aurora, Colorado 80010

    The care that my mother received was poor at best. Her stay was brief but was a true eye opener for us and we hope that others will take precautions to not have to place their loved ones within this facility. We placed our mother to the center on the recommendation of the hospital. Once dischared and moved to the center things seemed to be OK (not great) but OK. We were told by all the heads of the departments that we would be taking things slow to make sure our mother who had dementia and would be comfortable. After the first week there, things were in full swing of total chaos. We were called several times to come and sit with our mother all day because the facility was not able to keep mom busy and help her adjust to a new environment (funny, we are paying the center to care for or mom but we were still doing most of the care for mom). We got to the point that we were afraid to leave her there once we were told by a couple nurses and CNA's that we needed to take our mother out and care for her ourselves. There were times that we would come to visit mom and she was dirty and even in a diaper at one point. My sister and I were thinking that this was a joke as to what we were being told all the bad things and being asked to keep everything “hushed” for fear that the nurse or CAN would lose their jobs. Then, the director of nursing decided to take matters into her hands because she really knew our mother (after 2 weeks she knew our mother) and put our mother in the locked unit (aka…unit for the criminally insane). Once in that section of the center, we called a meeting with all the department heads and asked why this happened. We were told it was for our mothers safety cause she tried to leave the facility (mind you mom could not walk 5 feet with without her oxygen) again, we were told by another department head that it was illegal to put our mother in the locked unit without our permission (which needed to be signed off by my sister and I), I called a meeting with the rehab center and asked them what was the 30/60/90 day plan and why was our mother moved without our permission. Funny that is when all the finger pointing started. Every excuse in the book was given. At that point we had mom discharged, and brought home where she passed about 8 weeks later. We really feel that the care that was given to her during her stay was poor to the point that her dementia progressed even faster because the facility did not realize that she was experiencing terminal anxiety (director of nursing should have seen that).

    So our recommendation is to NOT place any loved one at Summit. Sadly, I don’t have enough room to put everything that happened and believe me you would be scared as we were. And now we are sad because our mother is gone way too soon. She had at least another year of life if we had not placed her in this place.

  • Powerback Rehabilitation Lakewood Denver, Colorado 80227

    Severely understaffed. My father was there for a week and in that time they managed to make his condition worse by not treating as there were instructed. The people are caring but not enough of them. He was told not to get out of bed by himself but could get no one to help him to bathroom. I have never seen a bed that you could not raise the foot on unless you went under the mattress to put a bar in place which would then have to be removed manually and considering the staffing issues you may have to wait a long time for that. The building is very nice and the rooms are nice but they need to put more money into the staff.

  • Pearl Street Health and Rehabilitation Center Englewood, Colorado 80110

    I could never recommend this facility to anyone who is looking for good care for their loved one. The staff is unpleasant, unprofessional and uncaring. I have only visited a few times because I live several hours away. My father has a phone but I have never been able to reach him since he is in a wheelchair and it is out of his reach. Asking the nurses or CNAs on his floor to help get him on the line rarely works. It surprises me that they don't know his name when I ask for him. The facility is quite small and he's been there over three years. He sits in a wheelchair in a hallway alll day looking at the elevator. I left voice mails with Karen Kahler, the director, in order to work out a solution where my father could be reached by phone and she doesn't return phone calls. This is sad because my father has no local visitors. I think it shows a lack of compassion on the staff's side as well. It did not surprise me today when I saw that Medicaid and Medicare rate this facility in the bottom twenty percent of facilities in the state of Colorado.

  • Boulder Manor Boulder, Colorado 80303

    Horrible, if a zero star rating was available its what I'd give. They drugged and neglected my loved one. I would let the phone ring for 45minutes without being answered. No one cares about anything going on there including the administration. I would never recommend anyone to go there. The nurse lied to my face about things i had discovered were going on. My loved one wasn't bathed or put in clean clothes for a week.

  • Cheyenne Mountain Center Colorado Springs, Colorado 80906

    This nursing home is the poorest I have ever seen. The nurses or CNA's do not respond readily to a ring. The food is only adequate. They do not share the care of the patient with the family and keep the family in the dark, nor do they respond to telephone calls. The social service assistant seems to be in charge and is very interested in the personal business of the patient and goes out of her way to be rude or ineffective as to the reason the patient was sent there to begin with. If there is a manager she is not available nor does she respond to her calls. Patients go for days without a change of clothes so I do not know if they are bathed or whatever. The medications the patient is given leave a lot to be dwelled on since the patient no longer has their own physician involved in their care. I would strongly suggest that if anyone has someone in need of a rehabilitation that they look elsewhere. I also would recommend that they look at the other comments against this facility.

  • Powerback Rehabilitation Lakewood Denver, Colorado 80227

    I was at Powerback Lakewood for almost 2 weeks, departing mid December 2015. I had a Total hip replacement and live alone thus the need for inpatient rehab. I am very lucky as I had family and numerous friends to make sure I had what I needed. I was fully capable of requesting what I needed. Obtaining what I needed was, at times, impossible.

    Friends……do not go to this facility unless you have no alternative. The food is inedible. The only way the food could be this bad is if a deliberate effort was made to prepare awful food. 1970's TV dinners would have been much better than the junk these folks put out. My pain meds were messed up 2 times leaving me in total agony. No worries they apologized. One time I caught a mistake in the medication I was given….a duplicate dose was offered. Numerous times nurses left narcotic pain killers with me without watching me take the medication. Not an issue with me. If I was a depressed person I could have OD'd on these meds. When frustrated with my requests they failed to answer the call button….I believe this is not legal. They do have some physical therapists who care and do a good job. Nonetheless this facility failed with basic care on a daily basis. In the end I did get some physical therapy that was helpful. I got nearly 2 weeks of time to heal before returning home. Other than that………the care was a huge disappointment. I suggest you avoid this facility.

  • Briarwood Health Care Center Denver, Colorado 80206

    When looking into this home for my mom I was told it is a four star place…I could only find ratings from a few years ago.. But never go by their chosen ratings. No one means ill harm in this place, the nurses are kind and just out of school. So many of the cna s have so many excuses for there not being able to do things. My mother never on a regular basis had her teeth brushed, face washed daily until hospice. Too many times she did not get fed in my absence, I had to write every order for medicine and even had to discontinue her high blood pressure medicine because they were giving it to her for a b/p of 83/60…. There is no accountability and definitely a total lack of communication.. The first 2 weeks there she lost 8 pounds because no one was feeding her..they lost her dentures and now has to eat. This place is for the elderly that do not have families to check up on them.. So sad everyone deserves to be treated like they are their mothers or grandmothers…..unfortunately this is a place to die not to live out your life…on the upside the activities director is awesom and they did put fresh paint and new carpet up but they are not trained in elderly care and their needs. Everyone is very nice and I like 90percent of them but it is truly disjointed

  • Walsh Healthcare Center Walsh, Colorado 81090

    Just a wonderful facility. The staff makes it all possible. I've never been in a facility where the administration and nursing staff have been so kind, caring, loving, compassionate, gentle and friendly. They immediately become like family. Can't say enough great things. Thank you for the exceedingly wonderful care for my Father in his final days.

  • Holly Heights Care Center Denver, Colorado 80222

    As I sit in ICU with my father on Veterans Day, I want to say that Holly Heights cares more about money than about elderly veterans. We had 12 days to place my father in a nursing facility and we applied to Holly Heights. I told them of the time constraint and asked them to tell me if there was any reason I should be looking further. They said things looked great and there shouldn't be a problem. 8 days later they called to say they wouldn't take him. This was on Friday afternoon and he had to be moved somewhere by Tuesday morning. Their reason? His meds would cost them too much compared to the VA contract. I offered to pay the difference or to bring his meds in, but they wouldn't budge. We were left high and dry with only one business day left. My father was crippled in his military service and is treated like this! He was very depressed by this rejection. Now we are in ICU and he isn't expected to live. I hope that Holly Heights ' greed and lack of consideration catch up with them. Update: my father passed away during this hospitalization.

  • Life Care Center of Colorado Springs Colorado Springs, Colorado 80910

    The Life Care Centers of Colorado Springs is a very unethical and a dangerous facility. My friend Patricia was placed here approximately 1 year ago. Patricia was able to walk anywhere she wanted with the assistance of her walker, they immediately wedged her walker between the foot of the bed and the wall so that she would not have access to it. Within 6 months without physical therapy or being able to use her walker she is now completely confined to a wheelchair.

    In the month of July 2015 after staff wheeled her into the dining room she asked to use the bathroom facilities in the dining and was denied; they informed her that she would have to wait until after she ate and they shared with her that she could only use her private bathroom in her room….the bathroom in the dining room was only for staff.

    August 9th 2015, Pat conveyed to her family over the phone that she was running a fever, was feeling very sick and was having trouble breathing. Family immediately contacted the nurse’s desk and he immediately started her on breathing treatments, and intravenous antibiotics. This is the 4th time this has happened to her while living in this facility in less than a year. I truly believe this is a case of Sepsis because they cannot administer the strong antibiotic’s to get rid if this infection as a hospital can and each time that it comes back the infection and swelling in her body becomes worse.

    On September 12, 2015 the nurse on duty denied our wishes to please call an ambulance to take her to the hospital. Patricia’s body had swollen up with about 40 pounds of liquid and she could not even sit straight up in her wheelchair. He informed us that the doctor had been to see her a few days earlier and she was just fine. The nurse on duty listened to her lungs with his stethoscope and said that her lungs were clear.

    Her family tried to remove her from Life Care Center of Colorado Springs and move her to another facility that would give her excellent medical care and they also specialize in physical therapy and they were run off when they went to pick her up. (How can Life Care Center of Colorado Springs get away with this)? They have isolated Patricia from her family and friends and we have received phone threats from KV of Life Care Centers of Colorado to not visit Patricia. This facility needs to be shut down and investigated immediately. Are other assisted facility’s this uncaring to their residents and family members?

    Thank you very much and kind regards, Marianne.

  • Powerback Rehabilitation Lafayette Lafayette, Colorado 80026

    They can't handle patients who are a fall risk. You have to pay for a sitter and then they won't let the CNA you've hired provide any services.

    If you call to check on a patient it's very difficult to get anyone on answer the phone. The status given when finally getting a call back was "he's doing better" which was absolutely not the case. A nurse later in the night hung up on me. It's frightening to have a loved one stay at PowerBack. .

  • Union Printers Home Colorado Springs, Colorado 80910

    A year ago, when we admitted our family member, our family felt that Union Printers Home was a top notch facility. We knew that there were going to be changes, as the facility was undergoing a change in ownership, but we were ok with that. The facility was clean, the residents on the 2nd floor were clean and groomed, the staff seemed to be happy and you could tell that they genuinely cared about the residents. Within the last couple of months, we have noticed that the care in general has declined dramatically. The residents that we interact with when we come to visit have lost that spark that they had on previous visits. They have told us that the staff that have been taking care of them are leaving and when we looked around, we saw all unfamiliar faces. The few we recognized did not seem as happy as they once had. We have spoken to the staff about our family member not being shaved, finger nails cut, looking kind of disheveled and his room not being very clean and we were not given a very satisfactory answer. To be told that the new owners are more concerned with improving the building instead of hiring quality staff was very disconcerting. After a long discussion, we have decided that we are going to be placing our family member elsewhere.

  • Powerback Rehabilitation Lakewood Denver, Colorado 80227

    It is a nice facility but they totally ignored a relative's medical condition allowing it to get worse despite being told by family that there was an issue. They did not consult family on matters but asked a confused patient about things and made poor decisions based on that. And trying to get them to finish the paperwork for a 9am release didn't finally get completed until 3pm. Would not recommend.

  • Powerback Rehabilitation Lakewood Denver, Colorado 80227

    Very negative review for Powerback Rehab in Lakewood, CO. Patients get a little physical and occupational therapy every day, then are left to lie around in their bed or slouch in chairs all day. The therapy doesn't even amount to much, anyways. My mother was there for 10 days and came home not much better than she was four days after her hip surgery.

    The home therapist (not affiliated with Powerback) had her do things, and she said, "They never had me do this at Powerback." I witnessed one of the OT sessions: just lame pedaling on an arm pedaling machine while the mousy voiced therapist sat there and watched. She showed my mother how to put a sock on with a tool. For 30 minutes, that was it. Just on and off with that arm pedal thing, and my mother was wheeled, rather than encouraged to walk, to the therapy room and back.

    CNAs don't bother to encourage patients to get up and be about. A few had thick accents and spoke too fast for my mother, who (like most elderly), is hearing impaired. She'd ask them to repeat and they'd still talk fast instead of slowing down. Clueless CNAs.

    Powerback is understaffed. CNA's typically took 10-15 mins to respond to my mother's call button. Unless a patient is a self-starter, go-getter type with a sound mind and embraces the concept of fighting back from injury or surgery…this place will only stall progress. My mother's home PT said she was way behind what she should have been. Every time I visited in afternoon she was sleeping. There is no program in place to give patients incentive to leave their beds or get away from their TVs.

  • Brookdale Green Mountain Denver, Colorado 80228

    When we moved there a couple of years ago, staff was really great. Over the last year, there has been constant turnover due to EXTREMELY poor management. They are understaffed, and the HR Manager is horrible in selecting people. One of the poorest CNAs we have had worked there one week, and is already training the new CNAs (there is no one else to train). We deal with constant bed sores, missed showers, urine smelling bathrooms, and POOR care of our Uncle. Do NOT put a loved one here right now.

  • Fort Collins Health Care Center Fort Collins, Colorado 80524

    Upon entering this facility, urine, feces and disinfectant hit the olfactory senses. Though they clean the hallways regularly, the patient rooms, bathrooms are NOT cleaned fully nor regularly. This facility is old, rundown and not well-maintained. The staff ignore you if you approach the nurses station for assistance, whether your a patient or family member.

    My mother ended up back at PVH with, what the PVH nurse described as a "horrible, horrible" urinary tract infection. This is due to the poor hygiene of this facility and its negligent care of its patients. In addition to this ailment, the primary infection for which she was in there for, returned with a vengence and they delayed for days before testing her after she made known that she was feeling ill again.

    My mother's first dinner was served frozen - fish patty with freezer burn and rock hard cold. Complaint resulted in improved temperature of food for a short time but then went back to lukewarm, at best.

    This is a place of last resort for those without any options. As I told the head nurse, this is every old persons nightmare to come to a place like this. Sad.

  • Castle Rock Care Center Castle Rock, Colorado 80108

    I was made aware of the Castle Rock Care Center from the VA in April 2014 as I was trying to locate a VA-approved facility in which to place my veteran father for respite time for myself. He has been there four times since then. The first time in May 2014 was very nice - a care package with toothbrush, mouthwash, etc. greeted him, and a private room in the wing where part time residents stay seemed great to me. I was impressed. Second and third times, things started to go downhill. Lost wheelchair (located a week later in their back shed), and an unexplained relegation to the very smelly South Wing where “permanent” residents are allowed to take over rooms for two, and where incoming visitors must fend for their own “half” of the space. His cane was lost, reading materials lost, articles of his clothing strewn about randomly in that South Wing, clothing which I coincidentally happened to notice as I was walking down the hall to pick up my father at the end of a stay, after having written a notice that staff was not to wash his clothes. In May of 2015 I made arrangements through the VA to place him there for ten days. As usual, I packed his bags with his toiletries, underwear for 20 days, ten pairs of socks, ten dry cleaned shirts on hangers and in sleeves, five pairs of pants, and a framed photo of my mother. I was fairly confident, since the arrangements had been made weeks in advance, that there would be no trouble with his admission. After wandering around for about ten minutes the morning of May 16, 2015, I located a person who referred me to a nurse who shunted us into a dismal room in the South Wing, obviously the home of a long term resident, who had commandeered the entire closet and most of the space intended for the second party. I glanced at the unmade, dirty, saggy bed intended for my father, smelled the urine in the room, glanced at the nurse, and started unloading my father’s clothing into the portion of the closet which was supposed to be for my dad. After about ten minutes I became convinced that this situation wasn’t going to work. The nurse, who had been disconcerted over the condition of the unmade bed and dirty bathroom and overcrowded space, agreed, and proceed to try to locate a different room for him. After an hour, he was assigned to a different room where I was told a more “congenial” roommate resided. I reluctantly left on my trip.

    Upon return, mid-afternoon on May 25, 2015, I wondered around until I saw my dad in his wheelchair, appearing only semi-conscious, in the odiferous, foul, South Wing common area. Multiple “residents” in that room were wailing constantly during the hour I was there. It took about ten minutes for my dad to recognize me (a first in my whole life). He had a ten day beard (a first in my whole life). He reeked to high heaven, wearing a very wet pair of sweat pants and dirty shirt. My partner and I quickly rolled him toward the entrance; it was my hope to get him home quickly. The staff who saw us wheeling him away affectionately said goodbye to my dad, relating to us that he often paddled in his chair around the facility, looking for me. I thought at the time that that was sad, not then knowing he was probably at those times looking for HELP.

    I reconnoitered the halls and fairly rapidly located his overcrowded and confusing shared room, where I noticed, in his closet, nine neatly dry-cleaned shirts in their sleeves. His bag was directly below, with all of his pants, undershirts, socks, diapers (minus ONE), toiletries, and a framed photo of my late mother, just as I had left them, except for the ONE missing diaper, ten days earlier, in another room. At first I was pleased, thinking that this time, the staff had actually anticipated my coming and had packed his things. I got his clean belongings to the car, then waited 40 minutes for the South Wing charge nurse to stop ignoring me and give me his pills and discharge papers so I could just leave the wailing and screaming people there. It was very apparent to me that she was delaying me on purpose. Once in the car, the smell of my father’s unwashed body hit my partner and me like a ton of bricks and I began to wonder about the unworn shirts and the fact that his suitcase appeared to have never been unpacked. He was nearly comatose all the way home.

    Upon reaching home, I got my dad into the shower right away. He thanked me for this. I got him into clean, dry clothes, and noticed that there was a puddle of urine under the pad he sits on in his wheelchair. This spill wasn’t recent in origin. The marks on his legs from the socks he had worn for who-knows-how-long took over two days to go away. When it became apparent to me that he had not been changed for days, had not brushed his teeth, combed his hair, or had access to anything in his suitcase, I became very angry and I called the main number at Castle Rock Care Center. I explained who I was and expressed my anger and horror. She (Debbie?) said, “so are you going to file a complaint?” I affirmed, and made contact with the VA. The personnel at the VA who are involved with the placement of veterans at local nursing homes were understandably upset upon hearing about this experience and in the following days related to me that the Castle Rock Care Center had been under a lot of “turnover” during the past few years, with an accelerated amount of “turnover” at the higher management levels. In fact, the admissions person I had worked with during this year left the day after I had picked my dad up, on May 27, 2015. The main director had been there a few years and had made a bit of a positive difference, but he, too, left this year. My contact at the VA assured me that this incident would be related to the VA administration and the complaint would have an impact on future admissions. In her communications with the staff at Castle Rock Care Center, she was told that the staff did not realize that all those clean shirts labeled with my dad’s name and the suitcase with his name on it, and his clean clothes, all labeled with his name, were his, and just assumed he had arrived with no change of clothes, no toothbrush, comb, underwear or socks. No word on where his watch, belt and favorite sweater that had disappeared during this time, never to be seen again. She assured me on several occasions that I would be contacted by the administration of the Castle Rock Care Center with some kind of explanation as to what happened. 60 days have passed and nothing.

  • Powerback Rehabilitation Lakewood Denver, Colorado 80227

    This facility is beautiful and I am thankful my mom got the cared she needed. Everyone was real nice and there are tons of employees. She was better when she left than when she arrived but I did have one complaint. When she was discharged, she had two large bags of clothes that were never washed. All of her clothes were soiled with dried feces. I had to take her home in soiled clothing and this made me cry. I'm sure they had no problem cashing the check from her insurance company but some how decided washing her clothes was not necessary. I could not wait to get her home and wash her clothes.