Review of The Orchard - Post Acute Care

4 Star User Review

Lookimg into a nursing home was something that I have never done before.I had no idea what to do,.I just knew that my two Aunts could no longer take care of themselves. I was greeted by the Administrator Rich. He took us on a tour of the facility. I did not make an appointment nor did I call ahead, they did not know I was coming and the first thing I noticed was it was very clean. The smell of popcorn was amazing!!! It looked as though there was a lot of fun activities going on. Rich explained everything in detail from their care to financial information I felt very confident that this would be a great place for my 2 Aunts to live.

My Aunts were very reluctant to move away from the only home that they knew which made it difficult for me. When they arrived we were greeted by Anna, the Admissions Coordinator. Anna made sure every detail was in place. She made us feel very welcome. My Aunts are settled into their new home. and the care that they are recieving is outstanding. Carla the Scial Service Director makes sure that my Aunts have plenty to do and are getting dressed everyday and socializing. The Dietician makes sure my Aunt has her fresh fruit and jello with her meals. The RN Manager, Penne is so nice and always keeps me up to date on my Aunts progress. Elizabeth makes my friends and family feel very welcome when we visit. We call her "Queen Elizabeth" Jerome always makes sure my Aunts are comfortable. All the LVN's I so appreciate, their's is not an easy job. The Case Manager invites me to her meetings and keeps me informed of the care plan The staff at The Orchard have made this experience very pleasant and I recommend The Orchard to all families who struggle to make the decision to put a loved one when the time is right into a home. The Orchard was absolutely the right choice. ---- Nancy Campbell