Review of West Valley Post Acute

1 Star User Review

10-23-2012

Physical therapy sessions are very good and productive. Other than that, the quality of care is pathetic. This morning my father was given a shower. The caretaker noticed something on his hip and placed him back in his bed, covering him with a wet towel. Several people came and went, looking at the "sore" but left him there, still covered by a wet towel. It wasn't until 3 1/2 hours later that someone helped him dress and take him to the dining room for lunch.

A few weeks ago I stopped by for a visit and found him sitting in his wheel chair, next to his bed. He said, "thank God you're here, I've been trying to get someone's attention for a couple of hours to help me into bed so I could take a nap".

There are a few good care takers but overall my father seems to be neglected, only tended to when it is absolutely necessary, such as medication time. It seems that no one pops in to check on how he is doing and if he needs anything.

I'm trying to get my Mom to find better facility for my Dad, she's considering it now…