1 Star User Review
My father injured his back and needed recovery time in rehab. Sunnyvale Health Care Center was recommended to me as a rehab center to consider. The facility is about 30 minutes from where I live, so I decided to go online and examine SVHCC's website.
All looked acceptable on their web site but I was let down when I saw their facility in person. First of all, the facility is very old and has had very minimal updating done inside and out. The rooms for the patients in rehab are quite small, very dated looking and uninviting. I was appalled at the tiny bathrooms that 4 patients have to share; there was barely no room for a wheelchair to fit inside the tiny door opening. The sink in the bathroom that I inspected was most unsightly; old, stained and the faucet was dripping hot water. Not too mention the bathroom had a stale, mildew like odor.
I also want to mention that there was a rather hostile lady, a resident I was told, who was being led by a nurse down the corridor. This lady was spontaneously shouting profanities and appeared violent. She didn't look as old as some of the other residents, but her bellicose temperament was most alarming to say the least.
The final red flag raised was witnessing employees smoking on the campus of SVHCC. I was shocked to learn that smoking is permissible for residents and employees! My father was never a smoker and is very sensitive to such irritants.
It pays to do some research and investigating before making any rash decisions.
I would not recommend this facility as acceptable.