Review of Sunnyvale Post-Acute Center

3 Star User Review

My husband has been a resident for several months. He has total mental capacity and is there due to his general frailty. Since he has been put on Medi-Cal he has been moved several times, each room worse than the last. He is not a complainer, and I think for that reason, the staff thinks he's happy. He is now in an area which has an odor (hard to explain) and a lot of noise from other residents. His bathroom has a mildew or moldy smell which cannot be removed by a simple housekeeping once over. There is an underlying cause. In recent weeks a lot of remodeling of the staff's quarters has been done, but nothing has been done to improve the quality of life for the people who don't get to go home at night. As far as the noise and shouting from other residents is concerned, I know they have their problems, but couldn't there be areas for residents who don't have those problems? I have approached a couple of S'Vale's staff with my issues, but so far nothing at all has been done to remedy the situation. I am embarrassed when friends come to visit him because of the odor. This is his home now, and he should be able to look forward to having people come to visit. I am disappointed. We were led to believe that his long term care would be a pleasant experience.