1 Star User Review
My father spent 9 days in Sherman Oaks Rehab before passing away. The staff at SO Rehab was not nearly as considerate or as trained as the staff at the rehab hospital where he had been prior to moving to SO Rehab. I could list everything but the final point I would like to make was that my father was a skilled nursing patient with at least 80 days left on Medicare prior to his death. The day before he died, the business office called to inform me about costs that would incur without bothering to check that my father required skilled nursing (he had a G tube) and that he was fully covered by Medicare for those golden 100 days. When the rep. was informed he "apologized" and then promptly sent out a bill for the following month, which shouldn't have happened as my dad was fully covered by Medicare. My dad died the next morning and the bill arrived today. Ironically, I live in Boston and they called my on my 617 cell number on the very day we were in lockdown.