1 Star User Review
Emeritus in San Dimas appears to discriminate against those who are under medicare/medical. My mother did not receive the attention nor care that a basic facility should offer. They pride themselves as treating your family as theirs, but nothing can be further from the truth. During my mother's stay, they did not give her scheduled baths, they failed to wash her clothes, and did not assist her in her bathroom needs. However, other people who were of non latino descent, received better food and attention. People beware, the staff at one point told me that my mother complained too much. This to me is unacceptable, especially when they fail to change my mother's diaper and allowed her to sit in her urine for hours at at time (more than once). When I did complain, they all of a sudden told me she had reached her goal in therapy (this is only after 3 session). The staff is rude, unprofessional, and the Social Worker needs to rethink of why she is there because she is not an advocate for those in need (it's just a job).