User Reviews » Villa Rancho Bernardo Care Center

These ratings and user reviews of Villa Rancho Bernardo Care Center will help you pick the best nursing home in San Diego, California. All our reviews are written by users like you, and are not available anywhere else! See what patients of Villa Rancho Bernardo Care Center, their friends, their families, and their loved ones have to say about their experiences with this nursing home.



My mother was a resident there after a stroke for a bit over a year. We found only a minority of the staff acted professionally. Most were poorly trained. We saw one stealing from a resient's room, reported it and were treated as if we were… Full Review

Using the suggested elements to write a review of Villa Rancho Bernardo is helping me to be objective. The FIRST thing we should have been wise enough to ask about was, "Did the facility have a Family Support Group?". It does not, and attempts… Full Review

My mom stayed at this facility for a month. The rehab team were encouraging and friendly to everyone. My mom stayed downstairs and she had the worst time. The morning staff seemed to be always in a hurry with their care and the RN's and the… Full Review

I came to see my grandma around Thanksgiving time and she was in bed with very wet diaper, pillows on the floor. I found her meal tray in front of her but utensils on the floor. I asked one of the staff at the station if I can get some help… Full Review

Three times I observed residents in dangerous situations and when I reported, was told my "input was not needed". When I reported care that had been assured for my loved one was not being done, I was told it was my responsibility and not the… Full Review

Parking entrance and building looked well-kept. Receptionist was pleasant, not rude, not amiable either - she indicated to us that she had shown one of us where to sign in, so we did. When visiting with the patient and waiting about 20 minutes… Full Review

Truly am disappointed in this facility. The Main Staff seems to care about the appearance of the facility more than the care of the patients. Patients are not the top priority for the Head Staff members, other than spending funds on renovating… Full Review

We put our mom at VRB. She has dementia. What we have observed has been great so far. The staff is very responsive and always answers any questions we have. They call us with any situation so that we are informed of what is going on with… Full Review

We're in the process of moving my mother to a different facility. She was admitted from an LTAC after a traumatic brain injury suffered in a fall. She is less mobile now than when she was 3 weeks ago. We walked in once to hear Mom scream… Full Review

Staff are very cheerful and attentive to my questions. Haven't met the DON yet, but plan to have a lenghty discussion with her. Administrator is always roaming the facility observing staff, residents and visitors. As a MediCal certified facility… Full Review

My family member was a slow walking, often forgetful 90 year old woman who needed assistance in getting dressed and bathing. On our weekly outings for lunch and shopping, she walked slowly with one of us gently holding onto her hand and forearm… Full Review


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