1 Star User Review
The quality of care of the patients is truly sad. The company itself has no compassion for the fact that these are human beings, all they see are dollar signs. The complete disregard and lack of appreciation for staff doesn't help either. As a daily visitor there, I witnessed very disturbing things, interaction between employees and management which included excessive verbal abuse that eventually hindered the quality of care that was able to be given to the patients. The area is bad, the security is non-existent, and the overall quality of the facility itself is sub par as I've seen several roaches and sat for entire days in the room with my family member with little to no air circulation or air conditioning. This cannot be safe for patients as they all lay in bed sweating. Sadly this facility has a monopoly over the area as it is the only one that offers respiratory care for tracheostomy patients.