1 Star User Review
It is great that residents have the same CNAs during the week and the weekend so that the CNAs becomes familiar with the resident's abilities, needs, and care. I'm sure this reduces problems but in our case our loved one still got bed ulcers (stage 3), UTIs, and unexplained bruises on stomach area. They tried to hide it from us. Had to be admitted to the hospital for weeks then we moved our loved one to another SNF. At St. Clare's, our weekday, PM, CNA was not friendly, never smiled, and I wished she could have been replaced. I still think overall that the workers here are nice, friendly people but they have few workers and they don’t work much. You'll see them taking a lot of breaks - sitting outside or in their cars for longer than 15 minutes, and taking breaks more than a couple of times during the day. Very disappointed. We expected better care.