To the Administrators of the Healthcare Center:
My name is Susan A. Gonzales and I wish to let you know about my experience with the facility. I was there approximately two months if not longer and I wish to commend you and the entire staff for making me feel welcomed and giving me the best quality care possible. A little case history about me, I was there for wound care for my foot, I am diabetic, hypertensive, also, I was on IV medications.
The nurses were fantastic and I wish to let you know how professional and qualified the nurses are there. I also wish to give kodos and acknowledgments to the following people for going the extra mile for me and they are: DON Rowena, Jackie and Gina and last David, and the following nurses: Tracey, Enriqueta, May, Maria, Cecelia, Esther, Ed, Edward, and Jeanette and all the others if I did not mention them by name.
When I first came to the facility I was depressed and a little disagreeable but the entire staff at the facility made me feel comfortable every day and it really became a home away from home. They entire staff consistently were positive and had a smile for me every morning and my stay became very pleasant and nurturing which lead me to good wound healing.
Pico Rivera Healthcare Center is a great place to recover, you get the best possible competent care here and I will always recommend the facility if someone I know needs a place to recover and heal.
In closing, I wish to say thank you all who made me feel my healing was their priority and I always felt that I was the only patient that is how attentive the entire staff was to me. The staff deserves positive recognition for their dedication and hard work they put into their duties at the facility.
Thank you guy,