My mother was supposed to be seen by a doctor 12/27/15, no doctor. On 12/28/15, she was supposed to be seen in the morning. This did not happen. My sister, brother and myself have tried, to no avail, to ask for her condition and bloodwork results. No one can give us an answer. Urgent care sent her there Saturday, because she needed intravenous antibodies for 24hr observation. It is Tuesday and no explanation as to her condition. The doctor is supposed to see her 12/30/15 in the am. My mother left instructions, in writing to be seen, in person by a doctor. I have lost all faith this facility will follow through. As of 12/29/15, she has been taking antibiotics orally. My family is taking her home tomorrow. We will take her to Eisenhower, if necessary. The facility refused to contact her doctor with her medical status, even after I had her complete their form.