Review of New Vista Post- Acute Care Center

I spent over one year at New Vista Skilled Nursing 24-hr. Acute Care facility (a nursing home) located at 1516 Sawtelle Avenue in West Los Angeles, CA. Most of the staff behaves insubordinate, mean, and openly biased towards patients/residents. I overheard Certified Nurse Assistants (CNAs) refusing to assist his/her co-workers in situations where two “CNAs” were required to safely transfer or re-position an immobilized patient/resident per regulations. Repeatedly I observed one of the the 11:00 pm. – 7:00 am. shift "CNA". sitting in a chair in the hallway outside my room – sound asleep! The new Executive Director is (initials: C.L.) is a 2-faced trouble-maker. She is highly skilled at trouble-shooting complaints when confronted by inspecters from the State or family members. She is mean to the frail residents.