Review of Hayward Healthcare & Wellness Center

1 Star User Review

unfortunately this place is less then desirable. some but few staff are great. there have been meetings with directors and staff regarding care and no change. also they must be in cohoots with st rose hospital and are getting some kind of a kick back because they REFUSE to take pts to her regular specialists as directed by drs and st rose is for life or death emergencies only. that was also discussed in meetings with directors and never upheld. im constantly ignored at the front desk as are other visitors and vendors. there could be someone sitting there on their phone or chatting and they wont stop what they are doing to address any needs or questions you may have. things are constantly stolen from pts. they are never on top of changing dressings for their pts. i even have one recorded where a nurse is telling a pts to wait to be changed and that they had things to do! what kind of care is that?! its unfortunate that ppl who cant afford 5* treatment need to settle for horrible care, knowing that if that were their family member they would go about things differently. its a shame.