Review of Hayward Healthcare & Wellness Center

4 Star User Review

my father is at this facility and having been there every day to visit with him i feel i can give a honest review. I believe the patient care is very good and it seems to me that the staff really care about their patients. Everyone has been so nice and easy to deal with at this troubleing time for my dad and my family. The food looks and smells real good and it must taste real good as my dad is eating it everyday and he is very picky. the only somewhat negative thing i have to say is that the facility itself needs to be upgraded. the patient rooms are pretty drab and could use some paint and maybe some new flooring, new curtains, drapes. It would brighten up the patients rooms and therefore make them happier… I would and will recommend this facility if anyone ever asks about a healthcare center. thanks again for taking such good care of my dad.. jude (maggie) andrews 3/31/2012



Replies to This Review

I would just like to add that the ladies (rosa and kieran and marna) did a excellent job with my dad.. He was in the facility from Mar 24 and left April 2 in room 17A. In that time these ladies showed me that they really care about people and didn't just come in do their job and go home.. my dad has alzheimers and at times he can be very difficult but they treated him with respect and a whole lot of patience… thank you for that. Also Rochelle and Josephine and the young lady that handled the papers were very very busy but still found the time to do the paperwork (a ton if it) and to ask how my dad was doing.. jude (maggie) andrews [email protected]