Review of Hayward Healthcare & Wellness Center

1 Star User Review

They have good care but have a problem with patients items disappearing. My elderly friend is residing there and her dentures and new pair of classes have vanished. The administration blames the residents for misplacing every thing and refuse to admit that they have a problem with some of their employees. They do admit that nothing of value should be left with the resident but then Glasses and dentures are of a necessity. Also, they seem to imply that there are rules for doing things that they themselves don't adhere to them and keep on advancing excuses when they themself dont follow them. Otherwise they do look after the patients, but dont have a clear system for taking responsibility for lost/stolen patient items. I would rate them a four for physical patient care but a one for awareness when it comes to patients missing items/property.