1 Star User Review
I am/was a resident of this facility
I was sent to this Nursing home after a hip replacement. The care was awful, to the point that I left the facility after only staying for 5 days, because I was concerned with infection problems because the nursing staff had the worse possible sanitary procedures, (that usually were totally ignored) The food was also so below par that my husband had to bring me my meals, and they also totally screwed up my release by having a nurse sign the medical prescription form which of course they cant do, and their physician said they would right the wrong with the pharmacy, but she NEVER did. This was a nightmare place, and it totally made me aware of how bad it can be for the patients that have no where else to go.
Replies to This Review
Palomar Heights Post Acute Rehab (formerly Palomar Heights Care Center) treats more than 400 patients a year. The vast majority of our patients and their families are appreciative of services. Clearly, we were not able to meet this patient's needs and expectations.
It is unfortunate that this patient would use this forum to write such disparaging comments about our staff; staff who have chosen to make caring for others their life's work!
If you or a loved one requires post acute rehabilitation and nursing services, I encourage you to stop by to tour our facility and meet our staff!
Thank you,
Rob Zitsman, MBA, NHA
Administrator
Palomar Heights Post Acute Rehab