User Submitted Reviews

Downey Community Health Center Downey, California 90241

The trash in my grandfather's room was overflowing, he was in a full restraint (full bars) bed even though he is alert and oriented. The nurses didn't even assess my grandfather, the CNAs did. CNAs are not supposed to do the head to toe assessment!!!! That's why it's called SKILLED NURSING!!!! There are no televisions or phones in the room. You have to bring one if you want your family member/ loved one to have one. Despicable. They say they get the patients out of bed. Yes they do… they line them up in front of the nurses' station and let them stare at everyone walking by all day. My grandfather ended up in the hospital after lack of complete physical assessment by the nursing staff. Seriously. What a terrible place. He was there one night and will never ever return. Wouldn't house my animal there.

Downey Community Health Center Downey, California 90241

My father was at this facility. I thought he was getting good care to find out I was paying for them to hurt him. I witnessed may patients' crying and calling for help. And the staff did nothing until I made spoke up and told them that something need to be done. There are those that help and do their best but stop short from doing to much because they fear being reprimanded.

Then there are others that won't help because it's not their area. Then there are others that won't help because the patient needs more help and they are time consuming . It seems to me that some of these people need to leave this industry and move on. If you are thinking about this place I would look elsewhere. I was there almost everyday and unfortunately could not address every issue I seen.

It is difficult to leave your love one in a facility like this but what is one to do when the insurance companies don't give you much choice. They are pressing you to remove your parent out of their hospital.

Look at this sight the instructions given are controlling, When you ask for a review how can you limit thoughts!!

Brookfield Healthcare Center Downey, California 90240

Everyone at Brookfield is very nice and helpful. Took great care of my mother. The clinic is very clean and has a nice patio area for the residents to enjoy.

Brookfield Healthcare Center Downey, California 90240

Great team. Genuine and caring staff. 5 star service. Excellent therapy and nursing. Will recommend to all my friends and family

Brookfield Healthcare Center Downey, California 90240

Lots of changes!! Excellent customer service and great care. Definately recommend.

Brookfield Healthcare Center Downey, California 90240

Awesome customer service. The administration truly cares about the patients, the families and the staff. Patients are well taken care of. Facility is clean. The therapy department is top-notch. You will find no other place in Downey that has such care and compassion for the patients.

Brookfield Healthcare Center Downey, California 90240

Great C.N.As and chart nurses. Rude and fake administrative staff. The Director of Nurses in particular is incredibly rude and mean to patients and her own staff.

Lakewood Healthcare Center Downey, California 90242

I have had a sister there until she passed away and we were very, very happy with everything about the place . My sister got what I thought was very personal care from everyone and that included the owner and his wife . They made my wife and I feel as though we were special and always tried to ask if there was anything else they could do for us or for my sister . To have to turn a dear one over to someone else to care for is not easy but at Lakewood Park they made it easy to accept . We looked into many places before choosing Lakewood Park . It has to be the best there is in our opinion .

Downey Community Health Center Downey, California 90241

excellent care by all the staff. this is a clean and helpful facility they treat everyone like they are important even if they are not so easy to get along with, they have excellent care, and i took my father for rehab, he had surgery and when he was still convelecening he needed to be in a inviorment that could offer this. he is home now and it only took one week instead of the two the dr. said. thank you eveyone at downey community health care and to you anna, the cna who took such good care of everyone, and always stayed to talk and share a laugh and make it home for the people who were never going to leave. i am tired right now and i hope this makes sence but i had to get the message across so people know,, this place was recomended by a person who is in rehab too, donna was the girl who said bring my father here and i wont be disapointed and she was right, i loved the administrator she was so much fun. she made a bad experance a good one. thank you jesus for donna and her recomend. and lord bless each one as they work to help others.