User Submitted Reviews

San Pablo Healthcare & Wellness Center San Pablo, California 94806

I have lived here for 4 months. The nursing care is non-existent. I lay in my room 60-90 minutes yelling for help. They treat the residents like cattle . I wish I could leave.

Diamond Ridge Healthcare Center Pittsburg, California 94565

This facility was neglegent with my loved one. I had many experiences with this place. However, they all were bad experiences. From not taking care of wounds to the CNA's not following doctor's orders to their staff lying in my face! Please do not send your love one here. I lost my love one due to their negligence.

Walnut Creek Skilled Nursing & Rehabilitation Center Walnut Creek, California 94595

The overall care service was very good. However there were times the air conditioning seemed in adequate at keeping the room temperature comfortable. The Nurses and the CNAs were very pleasant and understanding of my needs.

Walnut Creek Skilled Nursing & Rehabilitation Center Walnut Creek, California 94595

This place is an awful facility. Typical for a Kaiser approved facility.

My grandmother was there for 3 weeks, seh saw 1 doctor the 3rd day and then never again saw a doctor. They made a decision she was rehabilitated and should go home based on en evaluation a doctor did via email. Within 3 hours of sending her home she was in emergency where they diagnosed she had Pnuemonia and Sepsis, possibly going into Septic shock. She did not live even 24 hours. She went into this place with a bone fracture and can out near death due to the lack of care and concern they have for their patients. She possibly got the sepsis from the Pnuemonia infection or from a uniary infection as they woudl make her wear diapers because they said they did not always have time to help get her up to go to the bathroom and times she would have to sit in a solied diaper for hours. If you love your family. Do not allow them to send anyone here.

Vale Healthcare Center San Pablo, California 94806

Never ever put your loved one here… Unless you want them to die! Lets say I work on an ambulance and go here often. I have showed up to things that haunt my nightmares. "Nurses" who work with these people day after day but couldn't bother to even learn their name. I have shown up to some one dead or close to it and every time it could of been provented if anyone had bothered to do their job. No one can speak English or knows anything medical.

Walnut Creek Skilled Nursing & Rehabilitation Center Walnut Creek, California 94595

Kindred Transitional Care and Rehabilitation Walnut Creek is a good Facilty and a Friendly Staff I will recomend this to all thats needs some Care and Rehab .

San Pablo Healthcare & Wellness Center San Pablo, California 94806

1) VERY FRIENDLY AND CARING STAFF … VERY CLEAN … FOOD PRETTY GOOD AND KITCHEN POLITE IN GIVING YOU A SANDWICH OR OTHER FOOD IF YOU DON'T LIKE THE MEAL … RN DIRECTOR AND OVERALL DIRECTOR QUICKLY AND APPROPRIATELY HANDLE AND ISSUES/PROBLEMS WITH STAFF … COMPARED TO A NEARBY CARE HOME I WAS IN 7 YEARS AGO, I GIVE THIS ONE A B PLUS WHILE I GAVE THE OTHER ONE AN F MINUS (IN ALL CATEGORIES). IF NECESSARY, I WOULD GO BACK AGAIN OR RECOMMEND IT TO FIRENDS/RELATIVES.

Windsor Rosewood Care Center Pleasant Hill, California 94523

The admissions staff here is completely horrible on every level. They led my family and me on for 2 1/2 months under the assumption that we could have my mother admitted to this facility literally within days. Their communication skills are deficient at best and malicious at worst. In hindsight, it's my belief that they falsely raised our hopes that admission was eminent while they went through different progressions of securing the greatest amount of reimbursement either through my mother's health care plan or Medi-Cal. Once it became clear that my mother was not a low risk admit, they tried to backtrack through their story, cover their rear-ends, and then flat out denied us. This was by far the worst experience I have ever had dealing with what should have been a professional organization. What makes it worse, was that while they pandered and or couldn’t get their s#$% together, my mom was and is in real need of better care. Shame of this staff for not being more forthcoming, or, in the best case scenario, at least being decent at their jobs. I would highly recommend NOT wasting a second speaking with these people.

Stonebrook Healthcare Center Concord, California 94521

This was not a great facility at all. A handful of the people that work there are appropriate caregivers but in general I would stay far away. They are only concerned with getting paid and not with the well being of their patients. My mother was actually injured during an OT session, all the while she had been complaining about her therapist and Stonebrook ignored her complaints. The result was that she was injured and had to have a second surgery. I would stay far away from this place. Had we not been at the mercy of an open bed and Kaiser we would have moved her but there was no choice.

Windsor Manor Rehabilitation Center Concord, California 94521

The care providers do not wash their hands regularly when dispensing medication or treating patients. When treating wounds, they seem to believe that simply putting on gloves is sufficient. They place bandages and tools, such as scissors, on non-sterile surfaces, touch non-sterile surfaces with gloved hands, and then apply the contaminated bandages and use the contaminated scissors and gloves while dressing open wounds. After treatment, the care provider will take unused, but contaminated dressings back to the cart for use on the next patient. If my loved one gets home from this experience it will be in spite of the care that was received here.

Tampico Terrace Care Center Walnut Creek, California 94598

Best of The Bay Award winner!

San Pablo Healthcare & Wellness Center San Pablo, California 94806

I was dissapointed in San Pablo Healthcare and Wellness Center. They are not a Skilled nursing facility, or they would have noticed my mother going into Congestive Heart failure. Also it took 2 hours for them to call me and let me know she had fallen. I had to make them call an ambulance. She had just had Open Heart surgery a week and a half before. As a relative you "must" keep an eye on everything that goes on.

Tampico Terrace Care Center Walnut Creek, California 94598

I recommend Tampico Terrace to anyone who needs to go to a nursing home. During my c. 5 weeks there i had kind, competant care. The occupational and physical therapy depts are great; nursing during day, evening and over night was also great. Everyone, absolutely everyone treated me professionally and kindly. The combination of professionalism, competancy and personal caring are what made my stay successful. I wish anyone who needs a nursing home my best. Thank you to the staff of Tampico Terrace.

Manorcare Health Services - Tice Valley Walnut Creek, California 94595

I have gone there twice for rehab and the staff was very caring and capable.

The facility is like an upscale hotel. The rehab services were excellent.

The staff seem genuinely happy there and are anxious to be of service.

Its not like a typical nursing home. Almost all of the patients are there for rehabilitation.

I highly recommend it.

Manorcare Health Services - Tice Valley Walnut Creek, California 94595

Be very careful ! This facility nursing staff is very

Inexperienced. The nursing assistants do all the work.

My parent became very sick during a short rehab stay.

My parent died due to nursing mistakes!

This facility has been fined for mistakes.

Do your homework

Willow Pass Healthcare Center Concord, California 94519

I find it funny how you only show the rating of stars, but yet, you do not show what the comment(s) are. I think this would be a useful tool if someone is considering your facility.

Vale Healthcare Center San Pablo, California 94806

This facility has a horrible staff. They fail to answer the telephone. They starve patients to death by not feeding them. Neglect. This dump should be closed down.

Vale Healthcare Center San Pablo, California 94806

My mother speaks English but at this Nursing home it seems like no one is speaking ENGLISH. My mother hates it, but I'd rather have her near me. I wish the staff was more professional and I'll have to continue to search to find a home that my mother can adjust without all the chaos!

Vale Healthcare Center San Pablo, California 94806

gee, its simply wonderful!!!

…that is…if you wish your parent to expire quickly, possibly even overnight….

my rating?

San Pablo Healthcare & Wellness Center San Pablo, California 94806

horrible staff. My grandmother has been placed here and suffers from a terminal illness. Staff refused to meet dietary needs and the nurses will harass her to get her to consent to what they want. Like moving her to a smaller, hotter room when she has a breathing condition and shouldnt be in the heat. I am currently looking for a new nursing home so I can make sure she receives the care she needs.