User Submitted Reviews

Whitney Oaks Care Center Carmichael, California 95608

The nursing care throughout my stay was excellent. All of the nurses in the 400 hall were very helpful in my recovery! The physical therapy staff was slouch a blessing and very helpful in my recovery. John Quinn helped me communicate with all of the different Whitney Oaks staff too assist me with issues that came up during my stay. I would recommend Whitney Oaks to other people if they are in need of a Skilled Nursing Facility.

Frank H.

Whitney Oaks Care Center Carmichael, California 95608

The first impression on super bowl Sunday was Michelle at the front desk very friendly, welcoming, and professional. The entire CNA's staff was very compassionate, customer focused, and efficient! The physical therapy staff are very safety conscious, explaining why I was doing the exercises and how it was benefitting me. Donna, Steven, were especially helpful. My therapy allowed me too rehab and go back home quicker than expected. My overall stay was very good.

Whitney Oaks Care Center Carmichael, California 95608

Never put a loved one at this facility!!! In my case, my loved one did not like this facility for several reasons and has been in a couple other facilities for rehab and enjoyed those experiences so much grandma told me she wants to live in skilled nursing. While grandma was at Whitney Oaks, I called to speak to her nurse on duty a couple times but the nurse was busy and would call me back. Called to talk to grandmas The Dr. Treating grandma, he was busy and would call me back. Never once received a return call from the nurses or the Dr.. So I placed a call to management to make a communication complaint. Grandma was discharged on September 11th 2014. The discharge took hours! I still not have heard from any of grandmas nurses, the physician, nor the management . Image that!

Rosewood Post Acute Rehabilitation Carmichael, California 95608

Wanted to putty mother in that place. But after what happened there with That lady,I won't even consider to put there.

This place does not deserve 5 stars but should be shut down.

He son find her with bruises from head to toes,2 broken legs,10 days without been showered and multiple UTI.

Of course the Administrator denied any wrong doing.I think that guy should resign and his license taken away,

I'm sure know the five stars were given by employees who got payed for it.

So please do not take your loves one there.

American River Center Carmichael, California 95608

My mom had an incarcerated hernia and almost died there while doing rehab from a mild stroke. The administrator and nurse talked me out of calling 911 by saying she had pneumonia and they would not do any more for her at the hospital than they were doing there. After 5 days of vomitting and at the insistance of my family, they finally sent her to the hospital where she was diagnosed correctly and underwent emergency surgery. They are slow to react when some one is deathly ill. I had to demand every bit of care or she would have died. Do not take your loved ones to this facility!

Whitney Oaks Care Center Carmichael, California 95608

My grandmother stayed here for a little under a week. We had to get her out as soon as possible because this place was so awful. They do not control the temperature and she was roasting the entire stay. They also allowed her roommate full dictation of the TV, so my grandmother was not able to watch a single program and even after we asked if they could mediate the situation they never took action. We finally were able to get her a different room because the situation was so awful. Flies everywhere and slow help. She was having trouble moving and her room was very cramped, making it impossible for her to reach the bathroom. I would never have anyone I cared for stay here again.

Rosewood Post Acute Rehabilitation Carmichael, California 95608

This facility is wonderful! The staff is great! They definitely earned their 5stars. Everybody showed true care during our stay. They were really great about helping us answer questions and kept us very involved in my dads care. I have had bad experiences at previous skilled nursing facilities and I would not recommend any where else other than Rosewood! The director of nursing is fabulous and her highly trained nursing staff are the best!

Mission Carmichael Healthcare Center Carmichael, California 95608

Care response time is consistently slow. My brother urinated on himself after 45 minutes of waiting for a urinal. Unacceptable. I have filed a complaint with the Nursing Director and am hopeful and prayerful that conditions will improve. If your loved one must call Mission Carmichael home, spend as much time as possible with them so you can monitor care. Physical Therapy staff is excellent. Professional, respectful, caring.

Whitney Oaks Care Center Carmichael, California 95608

I will post all of the reasons for my many complaints to State Licensing and Certification, Medicare, Californians for Nursing Home Reform, as well as the information contained in the letter of request, to my local assemblyman - as to why I feel that a fraud investigation is, not only warranted, but severely overdue, concerning patients diet (charting how much a patient does or doesn't eat), physical therapy (charting what actual activities, range and duration, assistance a patient performs / requires during 'therapy'), care issues (incompetence and lying - why a patient would be left on a commode for five to six hours, only to be told (witnessed) verifiable lies as to how 'it didn't really happen that way', or 'she wanted to sit there for that entire time' and 'she actually was in bed five or six times in between’ (!?!)) at such point that my mother is in a different facility or I have seen actual changes occur and am convinced that my mother won’t suffer punitive repercussions.

Do not trust the staff at this 'facility' to provide you with accurate information regarding your relative; verify absolutely EVERYTHING yourself and - if your relative has the ability to keep notes on treatment, implore them to do so.

These folks will lie, they will misreport and they will cover for one another. Please find out who your political representatives are and encourage them to investigate every aspect of this 'facility'. With the cavalier attitude that their staff has, regarding truth and accuracy, it’s difficult to imagine that the rest of the ‘facility’ would be magically on the “up and up” (perhaps the IRS would be able to encourage better record keeping!). Honestly,

I can’t imagine what might be required to encourage a better work / patient ethic.

Whitney Oaks Care Center Carmichael, California 95608

I am calling the state about this awful place. My son-in-law was there for less then 24 hours. There was poop on the floor by the beds. The assistant took a paper towel and wiped it up, left chunks of residue. A puddle of urine was in the bathroom, we asked attendants to mop it up, twice, it was there the next morning, just dried up on the floor.

I took pictures and had the supervisor write and sign a statement that this was factual pictures and the supervisor verified how filthy the rooms were. The RN supervisor actually cried and apologized for the horrific conditions.

Kathy Turner

Mission Carmichael Healthcare Center Carmichael, California 95608

My mother had hip surgery and was madated rehab here. She had Physical Therapy once each morning, very early and then sat in bed the rest of the day, she would wait forever to get help out of bed. Its is a crime that places like this are still in operation

Mission Carmichael Healthcare Center Carmichael, California 95608

The whole place was horrible, the whole place stank and no ventailation. Calling the nurses took half and hour which was way to long

Rosewood Post Acute Rehabilitation Carmichael, California 95608

I understand that Rosewood had received ratings as high as 4 out of 5 stars. Not from my family though! While the staff appears confident, a major error was made. The day my dad was to be discharged, an attendant came in to trim his toenails, (he is a diabetic). The staff member took one look at his feet and covered up his feet saying they were fine. He was complaining of feeling he had a tightness in his chest so I called and asked that he be checked out before discharging. I don't know if he was checked out or not. But they discharged him. He got to his new place and couldn't breathe. He was taken to Mercy San Juan by ambulance and was found to have HUGE SWOLLEN FEET AND LEGS and his heart was beating at 20%. Dad was diagnosed with Congestive Heart Failure and spent a lot of time in the hospital and then was discharged to Carmichael Care for another rehab stay. Would not recommend. Also - VERY NOISY facility.

Mission Carmichael Healthcare Center Carmichael, California 95608

My mother stayed there for 12 days following spinal surgery. It was a very busy place; however, there was a lot of staff there, as well as a doctor and nurse practitioner. Sometimes they did not respond to the nurse call button, but we found response times were longer at the hospital because everyone was so busy. What touched my heart was that everyone there expressed compassion and concern for every patient there, and some of the people were very sick. The place was also clean, and the receptionist was a kind, beautiful person who talked with visitors and patients.

Rosewood Post Acute Rehabilitation Carmichael, California 95608

Large staff, very clean facility and vantastic rehabilitation are the norm here. We had a wonderful experience.

Windsor El Camino Care Center Carmichael, California 95608

The Rehab Staff is very professional and very knowledgeable in all disciplines.

The Rehab staff goes out of their way to help the patients, even when they are just walking down the hall and see a light on or someone needs help. Best Rehab in the area with a wide variety of equipment.

Mission Carmichael Healthcare Center Carmichael, California 95608

I work for a financial institution. My client called me today to let me know that she's been ill and was sent to this facility for care and rehabilitation. She informed me that it was awful! The rehab was for 45 min. and you are in your bed the rest of the time. They also told her to ring the bell if she needs help getting out of bed… 3 hours later she still didn't get a response. I'm sick that this is the type of care they have for our elderly! If she was my mother, I wouldn't be just writing a bad review, I would be reporting this to the proper authorities.