Review of Canyon Oaks Nursing and Rehabilitation Center

1 Star User Review

BEWARE!!!! Most ratings written about nursing homes are written by relatives, who don't really get a chance to see the whole picture. HERE is a warning to you from someone who had the misfortune of being that patient. Yes, at first glance Canyon Oaks looks cheerful and relatively tidy. AND, Yes, the employees are usually nice and helpful to the extent they can be with what they have to work with. To put it right out on the table, however, the chief administrator, Mr. Jason Nagy, could not give a damn about you or the eventual outcome of your health. The almighty dollar is all that drives this man.

Are you aware that to place a patient in a room with someone who has a contagious disease is against the law? Are you also aware that, thanks to the State of California's liberal policies, a patient's medical records are sealed. This law works out perfectly for a place like Mr. Nagy's, who wants to fill every bed to maximize profits.

When I was admitted to Canyon Oaks center after a knee replacement surgery, I was placed in a room with a very sick patient. He could barely move and when he coughed the noise he made was similar to a sump pump. When I complained to Mr. Nagy, I received a "so sorry" diatribe from him, and I was forced to stay there almost two weeks. I finally did get moved, but to a room where the patient cried and screamed like a little baby. When I was finally released from that hell hole, I noted that I now, to a lesser extent, had contracted a similar cough. I met with my Kaiser doctors and asked them to find out what this guy had so my malady could be addressed. I was told, in no uncertain terms, that medical PRIVACY LAWS prohibited me or the doctor from finding out this information. Seems more to me that if I was found to have this same infection that I could hold them liable and what better way to hide it than with a privacy law.

Over the past 6 months, it has been difficult for 3 Doctors to diagnose my problem. The cough has gotten worse and worse. I can't sleep at night because it is almost impossible to catch my breath! I have also become so weak that I find it impossible to do much more than watch TV and work on the computer. In short, thanks to Jason Nagy's negligence, my life is almost ruined!! As a warning to you, be sure that you find out about the malady your roommate has, and be VERY AGGRESSIVE about letting these people shove you in just any room like a piece of meat. Single rooms would certainly alleviate the majority of these problems but, of course, would cut into their profits.