2 Star User Review
I have a relative who has lived at the facility for a number of years. I would give Woodruff Convalescent mixed reviews. There have been some wonderful, dedicated staff throughout the years. However, many of those persons have left in recent years. Since their departure, there has been a flurry of less competent and less dedicated hires in and out of the doors. My relative has experienced numerous thefts at different periods of time during her stay. Additionally, she has gone without food for some meals or has not been given a bath on occasion as the staff have either been overwhelmed by the number of patients assigned to them.or uncaring and unwilling to perform the tasks if they can get away with not doing so. I have witnessed patients repeatedly screaming without anyone coming to their assistance. On one occasion, I complained about this on behalf of my relatives' roommate, and I was told that the patient is always screaming for no reason. I am very concerned for patients who can not speak up for themselves and do not have relatives to advocate for them because they will most certainly be neglected. If the patient is alert or has family visiting regularly, the treatment will be more favorable since the staff must be accountable. My relative has also been overdosed on medication. I hope that there will be improvement. If not, I hope to find a better place for my relative..