User Submitted Reviews

Westview Healthcare Center Auburn, California 95602

An email was sent to your Social

> Services Dept to Neela Blon about sending documentation to a

> new place for my daughter. Well, I am wondering what DOCTOR

> NOTES will be sent when there was no doctor visits from your

> facility since she's been there. Tracy fell twice and NO

> DOCTOR VISITED TRACY C.!!! And after she was having trouble

> breathing a nurse promised to have your doctor see her AND

> HE NEVER SHOWED UP!!! Now the 1st time she fel;l she was at

> tation 2 & the CNA had the nerve to tell her while she

> was in her wheelchair so she wont fall "Just use the good

> side to scoot back" So now I am curious what yopur going to

> put in your doctor notes!!! Are they going to be

> FFF(Fony,Fake & False) notes to cover up your

> discrepencies!!! That CNA Sheryl Johnson who we reported to

> the proper authorities had the nerve to fix her mouth

> telling me that Tracy did not fall completely on the

> floor!!! But she's really stuuuuuuuupid to say that because

> the fact is she fell to the point that it made my daughter's

> condition regarding her foot WORSE>The point is she fell

> completely out of her wheelchair!!!!!! So are the nurse's

> notes going to be phony also? Your place made her miss her

> MoyaMoya appointment scheduled for July 11th because of your

> negligence because Patty asked for gurney transportation

> & you had Westview wheelchair transportation instead.

> You also cause her to have a urinarty tract infection because

> of improper cleaning. You never Xrayed her for the 1st fall

> either. Well get this I am working with an advocated of

> Cool, CA>Now how COOL is that? PLUS many

> organizations about this matter. And the list goes on. Too

> bad I had to go there with your unorganized, disrespectful

> & shady facility.

>

> Lynn-Tracy's mom

Westview Healthcare Center Auburn, California 95602

I went to this facility after being presented many other options, I live in Auburn area and there were many to chose from. I chose them because my wife visited the facility and met with the administrator and Director of Nursing. They were both very professional and kind. They made my wife feel welcomed and assured her that they would take good care of me.

While there I met some incredible people, Patty, Neela and Michael in therapy.

My therapists worked me hard and motivated me to get moving. Nursing staff were kind and always attended to my needs. The facility is big and it is busy but they always have time to smile and talk with you.

The therapy department was big, equipment is new and the staff are friendly.

I would definitely recommend Westview to others. As a matter of fact, I have already recommended them to other family members.

Give them a try, you won't be disappointed.

Luis L.

Westview Healthcare Center Auburn, California 95602

Rough place for a loved one. Staff running around saying call if you need anything but when you call the mailboxes are full. No written reports from doctors, psychiatrist, nurses, or social workers. All information is from verbal tidbits on the run.

Auburn Oaks Care Center Auburn, California 95603

This home is rated the "BEST of BEST for Auburn" . My question is who are they comparing them to? They are constantly leaving patients unattended to wander the halls aimlessly, you can press the call button only to have NO one come in for up to 45 minutes (not even to see if it is an emergency), they are always leaving patients sitting in feces (causing numerous rashes that are not necessary), they don't give medicines as directed by doctors orders, and the cross contamination going on in the bedrooms is off the charts ( if they ever swabbed a bed table, they would probably come up with a new disease, they never clean them). When you need help they all look or run the other way(there are a few, but I can not list them by name, who actually do there job and really do care about their patients and I am forever grateful to them, but to the others they should be ashamed and find another line of work). They also know who they are.

Rock Creek Care Center Auburn, California 95603

I can't stress enough - run don't walk - away from this disaster. Our mother was a fall risk and yet staff did nothing to minimize her risk. They had a care plan but chose not to follow it. In fact we were told that they had the right to fall down. She wanted out and had a panic attack so they gave her a drug to keep her calm that we later found the FDA says is a Black Box drug that should never be given to people in nursing homes because it doubles the risk of death of people in these kinds of facilities. We couldn't get her moved to another facility in time to save her life. Within a couple of days of this medication being administered she fell, split her head open and lapsed into a coma, and died within the week.

Westview Healthcare Center Auburn, California 95602

I would not recommend that anyone place their loved ones wqith this facility.my loved one is permanently damaged for life as they did not take precautions.i called every day asking him to be removed from certain medications which made him so sick,the nurse pract. must be very stupid.Once you get your loved one in there even if it fore a short time they think they own him or her.they double dosed my husband "s .medication.There was abuse by staff,which was reported and nothing was done.They are in it for the money and not for good care,promises were made that they never lived up to.This place is not for your loved ones.The food was terrible and would not feed it to a dog.This place should be shut down.This is a house of horrors and would not rate it but in order to get this review to go thru you have to rate it 1-5 well ,they should get a 1 star for the worst as that is how i am seeing it.They thought things that happened were so funny,well my family & I do not see the funny in this my loved one suffered tthe whole time he was there,and still continues to do so.,I could go on and on about things there but i say to all of you that are thinking on placing your loved one there please check this place out completely and you will change your mind.there were other people who came to see my loved one while he was there and they were not happy either. Westview you should be shut down SHAME ON YOU!!!

Westview Healthcare Center Auburn, California 95602

Do I really have to give this place a single star? There is no way to contact anyone where. No one answered the phone!! I have to drive 100 miles just to talk to my family member and relay important information! No message machine and the number is a cell phone?? This website is impossible as well. I didn't have a choice in where my family member went Z he is uninsured and has nowhere to live so try three him here after being forced too as the state of Ca and nv and county of Nevada have previously does him (a disabled not able

To walk write or care for himself elderly man) into a homeless shelter where they robbed him of his medications cloths and wheelchair! So this time try couldn't get away with that but oh boy did they try! They passed the buck from Ca to Nv and ten dumped him here 100 miles away from family! This sucks and would

Love to have an alternative to this hell!!

Westview Healthcare Center Auburn, California 95602

Send your loved ones there if you want them dead!

Siena Skilled Nursing and Rehabilitation Center Auburn, California 95603

Siena is a wonderful community to stay in and everyone is so warm and welcoming!

Westview Healthcare Center Auburn, California 95602

I had a great experience there. Great CNAs and therapy was even better. Tour the new part it is worlds different than it used to be.

Rock Creek Care Center Auburn, California 95603

My mother lives in another town about 50 miles from me. After her short hospital stay, she was sent to a nursing home close to her home. A week later she was discharge home. Four days later, my mother called me to inform me that she can no longer stand up. Her legs were swollen. A friend of mine, told me about her experience at Rock Creek Care Center. She was so happy of the care her mother received from the staff of Rock Creek Care. I immediately called Rock Creek and was able to get hold of the Admissions person, Juliet. I gave her the information she needed about my mother and her current condition. Juliet called me back, informed me that she got the doctor's order from my mother's primary physician to admit my mother from her home. Rock Creek provided the transportation to facilitate her immidiate transfer. My friend was right, after two weeks, my mother was discharge back to her home. She's been home for almost a month now, but she told me that she's still getting follow up phone calls from the Rock Creek Care Center. Sometimes it is hard to believe that their are still people who are truly dedicated and value to their responsibility.

Westview Healthcare Center Auburn, California 95602

Absolutely idiots run this place. They should be ashamed to call themselves a "healthcare" facility.

Rock Creek Care Center Auburn, California 95603

This place sucks my moms there I cant get a doctor to call me back. They say they have a "wound care specialists" and he is NOT that he is just a general Sergent who dont know anything about wound care these people don't have a clue on how to take care of our moms and dads or grandparents please don't leave them here you wont ever get them back this place is for profit only just look it up its also a low liability company so they can't be accountable for there mistakes.

Westview Healthcare Center Auburn, California 95602

I have had a great experience in the rehab part of the facility people who have lived in auburn for a long time need to get rid of the image of Hilltop and colonial this has changed name and managent and is great if you need to rehab from hip or knee surgery this is the place. Great staff jane cook

Westview Healthcare Center Auburn, California 95602

The new company is bad as a whole, always short staffed, they do not treat employees with fairness and respect. They do the bare minimum for their residents, and staff as well. I would not recommend anyone put their loved ones there, or even choose to work there.

Rock Creek Care Center Auburn, California 95603

The best food and staff in Auburn.

Westview Healthcare Center Auburn, California 95602

short staffed, wrong meds given, not a good experience at all