When you live far away from your loved one it's a difficult situation. The staff has been unprofessional in phone calls. They are not forth coming in the health and physical care plans for my mother. They do not have a long term bed for her to move to once rehab is over yet they will not send referral packets out. She can not go home and needs a long term care facility. When all you have to go by is the way they speak to you I have no trust or confidence in this place. I would never recommend this place to anyone.