I have had a great experience with the friendliness of the staff and their response time to my needs. They seem to try their best and provide a good experience for the patients and those who are visiting. The new remodel is very nice and…
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I have been visiting someone at North Mountain every week for months. He needed care for the ventilator, and he needed therapy too. The nurses and CNAs are so nice to him. They even hold his hand when he needs it. I have seen him get a lot…
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North Mountain Medical Rehab is by far the worst place to place a loved one.
Filthy, Lazy, Unorganized, poor food selection and no one knows what is going on from one shift to the next. They didn't do any blood work for 10 days after my mom…
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This place has become my family's worst nightmare. I am convinced that they do not want their patients to get better. Longer stay = more $ and that is so wrong. They all ask what "our goal for loved one is" well its to get better and go home…
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My son Paul MCCullough was there 8 1/2 years, he loved the place, and everyone loved him. He had great care, and like he said This is not the Hilton,because the food is institutional, and can't be spiced up, but everything else great. I think…
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I chose this place for my Mom because I was told they had a great Pulmonologist on staff. My Mom was on a ventilator when she arrived and 2 months later was able to come home without anything but oxygen! We were so happy. The Respiratory Therapists…
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My opinion is that; One Star is being generous here!
NEVER AGAIN WOULD I SUBJECT, USE, OR RECOMMEND THIS FACILITY!!! This IS the worst place ever for a loved one to be cared for and treated at.
Incompetent & lazy staff who could care…
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This DUMP doesn't even merit one star! I was terrified that their incompetency and total lack of care and respect for my loved one was going to cost his life. I stayed by his bedside almost the whole time and witnessed one gross negligence…
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I'm a patient/resident here and have been for 2 years. The food is terrible and the kitchen supervisor refuses to work with the dieticians who work here to provide the most nutritious possible. The average diet is very low in fiber…
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The workers are so nice, its not a five star place but my staying wasn't that bad. Those African girls treat me with so much respect, and the therapist was nice. …
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This place was recommended by the hospital, and l wish I had seen this it first. The smell was horrible, not to mention the food! I wouldn't feel it to my DOG. There is so much junck up and down the halls I had a hard time with my wheelchair…
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I had the displeasure of dealing with this facility due to my mom's illness of COPD. Unfortunatley, I was at the mercy of, as many of us are, the HMO my mom was contracted with. When she was released from the hospital, they indicated she…
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