|5 Star||5 ratings|
|4 Star||0 ratings|
|3 Star||1 ratings|
|2 Star||0 ratings|
|1 Star||7 ratings|
If I could give no star I would. Rehab center is awful. They are rude and crude. The staff does not do anything for their patients. I would not send anyone to this place
Residents aren't treated very well. Dogs are treated better.
Looks good on outside but criminal and cruelty inside.
The care here is horrible but there are some caring nurses. The people to blame are supervisors and up. The nurses can only do what they can with what they are given. When a supervisor locks up the necessities the nurses need there is nothing they can do. Our mother was suppose to be turned every couple of hours and we were told by a supervisor that she gets turned at night we don't have time during the day, but yet every time we went there the day nurses along with the supervisor was sitting at the desk gossiping and if you ask any questions they treat you like your bothering them. My mother got a bath once a week maybe and her diapers were always soaked and heavy. We immediately took her out. If you love your family member Get Them Out!!!
Terrible At answering call buttons and why does my mother now have to take all this medicine. Routine nerve medicine and pain Medicine are just 2 of 12 drugs they have her on. They keep adding then discontinue then add more then few days later change again. Our medicine tab went from 55 month to 800 mth. Does anybody know the rules they must follow? because I know her primary she had is no longer the one they call to request the medicine orders they change frequently. Unnecessary medicine and mom is declining rapidly. Need Medicare people to check them out please. Thank you for this site. Noticed other people are complaining about same concerns we have. Thank you
This is a somewhat better than average Alabama nursing home. Their care plan for diabetics is to simply feed them whatever they will eat and then medicate.
My grandmother has worked here for years. It is an amazing facility. To not all of the nurses are angels but I wouldn't be either if I had to deal with the stress of a nursing home. Excellent place if you're looking for a nice, comfortable home for your loved ones. God Bless.
The facility as a whole is fairly nice but the staff is horrible. The way they treat the residents are awful. I have seen first hand what goes on in this particular nursing home and was completely convinced that I would not put my parents in this place. If you are having to make that difficult decision to put your parent or parents in a nursing home I encourage u to not choose The Village of Cook Springs. What goes on behind closed doors is a crime at this facility.