User Submitted Reviews

» Latest Reviews for the 15 Nursing Homes in Mobile, Alabama

The average user rating for nursing homes in Mobile, Alabama is 2.4 out of 5 stars based on 21 ratings.

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  • Azalea Gardens of Mobile Mobile, Alabama 36607

    So this is my forst time here visiting my father since he was sent here from springhill. I immediately noticed the laziness of the nurses, specifically on the 2nd floor. The 3rd floor nurses were a little more polite and actually seemed to be caring for those on their floor. The 2nd floor nurses however looked like they hayed their jobs and couldnt wait to leave. Multiple time ive caught the nurses just relaxing behind the front desk. Another room was calling for assistance by pushing their button, for about half an hour it was buzzing before i decided to find out what it was so i asked and they finally decided to see what the person wanted. 1st time here, 1st hour here, all I seen was lazy unprofessional nurses who could care less about the individuals under their care. Ive even heard complaints from other patients about the nurses being rough and violent with them after visiting hours.

  • Mobile Nursing and Rehabilitation Center Mobile, Alabama 36695

    This place is absolutely horrible! My dad was there after he had a stroke. He could not feed himself and they would drop off his meal tray and leave. If a family member was not there to feed him, he did not eat until they could get around to feeding him. By then his food would be ice cold. When we would hit the call button it would take 45 minutes for anyone to respond. They did not notice that my dad's catheter was clogged up and his abdomen was swollen to the size of a bowling ball and hard because his bladder was full of urine. Needless to say, we had him removed from the facility.

  • Mobile Nursing and Rehabilitation Center Mobile, Alabama 36695

    I am basing this review on personal observation. My sister was admitted at this facility after her knee replacement surgery and after we saw that US News and World Report gave it a 4 star rating. Had I known that each 30 rooms was staffed with ONE nurse, there was no urgency in answering the call light when it was lit, or when it was answered usually by an aide only to be told 'I'll be right back" then not showing up for at least 45 minutes. I would never have chosen this facility. Albeit very clean, the staff ie; nurses, aides, LPN's and Therapy staff were always very nice, their response time could be better managed. If the patient..(excuse me - )Residents asked for a simple tylenol the response was.."I'm sorry that wasn't ordered". The Doctor on call apparently does not like to dispense meds of any kind and has a very curt bedside manner. There are "residents in wheelchairs that mill around the nurses station either babbling or in a comatose state - very scary to those patients that are there just for rehab. The Beauty shop is very ill equipped, if at all. I had to bring my own flat iron to fix my sisters hair. The communal showers are dirty, moldy and are not sprayed down prior to each use by residents. The only one that was sprayed down and rinsed was the one in the occupational therapy room. The food is definitely NOT 5 star dining. It is awful!..by the time the resident at the end of the hall gets their food it's ice cold. the breakfast is pathetic, eggs are overcooked, the sausage is dry and could be a "hockey puck" and you can bounce a fork off the grits. Their "grilled" cheese sandwich is two pieces of dry bread with a square of plastic cheese. We asked how they prepared it and they said they put it in the oven and baked it, thus making it very dry and not palatable at all. I submit that this is more of a 1 star dining. HOWEVER, all that said..The staff was friendly, very likeable. But, they could use a bit more training in time management.

    For example: When a patient rings and an aide goes to see what they need, if its just assistance to go to the bathroom, the do it right then. Don't tell them "ill be back". That is a waste of valuable time. And, if there is a time constraint because they are assisting a more critical patient, then for pity's sake tell the resident in question you are assisting someone at the moment and will return asap or get someone else to assist.

  • Mobile Nursing and Rehabilitation Center Mobile, Alabama 36695

    In the first 23 hours of visiting Mobile Nursing and Rehab (MNR), then having my Dad admitted for rehab, five things particularly impressed

    me.

    1. While on the walkaround tour of the physical therapy gym, a lady asked the person escorting me if there was any literature about MNR available. She wanted to give it to a friend. She said that she had been other places and none of them really cared about the patients, but that here (MNR), they did.

    2. I had begun to leave MNR, then realized I had to pee. I went back inside, and apparently looked lost. The first of several CNAs walking down the hallway asked me if I needed help. She was very helpful, I was soon very relieved.

    3. The next morning, I was in the cafeteria feeding my coffee habit, and overheard a conversation between two CNAs who were helping residents with eating breakfast. They want to remain anonymous, so I'll call them Jane and Cathy. Jane was telling Cathy about a phone call she got at work. The call was from a guy named Mike who wanted to "verify" some information about a resident. To make a long story short, Jane gave no verification, nor any other information. This made me happy.

    I went outside to get a legal pad and pencil to write these observations down, so I would remember to post them to MNR's reviews page, when

    the fourth thing that impressed me happened.

    4. I checked on Dad, and he was still asleep, so I returned to the cafeteria (coffee habit) to write down numbers 1 through 3 above.

    Just after I finished 3 above, the HR director and an RN approached me in a stearn manner to find out who I was, and why I was taking notes.

    I explained who I was, and told them why I was taking notes. I went back to Dad's room.

    5. The Director - Grand Poobah - came in about five minutes later, and wanted me to come to her office. I retold her why I was note-taking.

    She noticed that I had a catheter bag (still in the packaging) in my jacket pocket. It was cold that morning, and I grabbed the jacket without checking the pockets. There was only about an inch of the package sticking out of the pocket, and there was no label visible, but the director knew what was in the bag -- so really this would be thing 7.

    6. When walking down the hallway with a tour guide, or someone else in management, you'd expect everything to be "smiles and rainbows", but when I walk alone, it's still "smiles and rainbows"!

    Not only does Mobile Nursing and Rehab have a friendly and helpful staff, I am confident that nobody will get any info about my Dad.

    Also, "the Brass" isn't afraid to confront anyone that seems to not belong there.

    Even having been "sent to the Principal's office" in the first 23 hours, I couldn't be happier :)

    Stephen White

  • Ashland Place Health and Rehabilitation, LLC Mobile, Alabama 36607

    Although there are a few exceptions, the staff ignores patients. Alzheimer's patients are kept in a large day room sort of like a big break room. Usually there is staff present but they rarely interact with patients. They don't talk to patients and most staff will not even help them eat or drink at meal times. Patients are not given an adequate water intake daily which contributes to the high rate of Urinary Track Infections among residents. Not only is there a lack of medical care at this facility there is also a lack of compassion.

  • Mobile Nursing and Rehabilitation Center Mobile, Alabama 36695

    Both of my parents have been at Mobile Nursing for several years. The staff has always been kind and compassionate. I feel good knowing that they are getting such good care. The staff have become like members of my family and I can't thank them enough for everything they have done for Mom and Dad. I would highly reccomend them to everyone!!

  • Azalea Gardens of Mobile Mobile, Alabama 36607

    In the beginning of my family member's stay in Kindred, the CNAs, who seemed to only be temporary, for my family member needed to attend to diaper changes more frequently. However, most of the healthcare staff (RNs & CNAs) are nice to and patient with my family member and to her family. Also, the physical therapists and members of the billing/Medicaid team are great, though the therapists and nursing staff seem to be at odds with each other. This has been more of a concern than the age/appearance of the old facility that is less than cheery. The recreation room is not good; there should be more fun/physical things to engage the patients. Their food is ok, Southern fare. Still, the staff is friendly and supportive. There were days that the uncertainty of my family member left me worn out and in tears, but the staff always lefts me up. They answer my questions and just listen to my worries. They are sweet and had a great Christmas party for their residents.

  • North Mobile Nursing and Rehabilitation Center Eight Mile, Alabama 36613

    Eight Mile (North Mobile Nursing and Rehab) is a very nice place! The staff interact with all the residents and they are very friendly. It has been a wonderful experience. Not everything was perfect, but who or what is? I would recommend it highly!

  • Gulf Coast Health and Rehabilitation, LLC Mobile, Alabama 36695

    my wife was at this facility after knee replacement surgery for physical therepy. when she had to call me to call cogburn and ask the nurse to answer the call button it upset me. she had been calling the nurse for 4 hours for a bedpan and pain meds ! i took her home the next day because i could not bear to see her suffer at the hands of someone that is only there to collect a check. this place looks nice from the outside but the rooms and bathrooms are filthy.

  • Gulf Coast Health and Rehabilitation, LLC Mobile, Alabama 36695

    Family member is a resident who is on hospice. The facility is nice and clean with homelike appearance. I feel my loved one is usually well cared for. My complaint is that nurses from the monthly meetings do not communicate to the staff nurses actually performing the care. Why take off work and participate in care planning meetings if word never gets to the nurses taking care of my loved one. To me, this is serious and will result in lack of care needed during his final days.

  • Crowne Health Care of Mobile Mobile, Alabama 36605

    This nursing home has got to be one of the worst, staff-wise as far as I'm concerned. Most RNs I have encountered just don't seem like they have a clue as to what is going on or don't think you need to know anything when you pick up a resident to take them to the hospital. When asked, most are reluctant to help or answer pertinent questions as to why an ambulance was called to their facility. I think many things need to be reevaluated at this nursing home regarding staff and patient care.