5 Star User Review
My name is Genora Hale. My grandmother, Mrs. Elnora Oden was a resident of Goodwater Healthcare for 4 years and 8 months. Admitting my grandmother to any nursing home was not a decision that I would ever face. The admissions counselor, was very professional and tried to make me at ease. I was very reluctant, because of so many nursing home stories shared by others.Plus, when she was admitted, it was my intention to have her transferred back closer to home. However, as time passed and after seeing her contentment, I decided to suspend my plans to have her transferred to Sylacauga. I am proud that Goodwater Healthcare was my grandmother's last stop before Heaven. I say that because the administration and the entire staff showered her with love and care. She was admitted as private pay and later was approved for medicaid, however, her level of care never changed. The facility is very clean. There are many activities planned for the residents. I visited at different times of the day. The entire staff was professional and loving. I was notified immediately if something was wrong. Anytime I called to check on her, the staff was very courteous. Even when her departure was imminent, the entire staff continued to care for her. I will always be grateful for the care that Goodwater Healthcare provided to my loved one. I take comfort in knowing that she departed surrounded by people that genuinely loved and cared for her. It really has changed my perspective on skilled nursing. I have all positive thoughts when I think of Goodwater Healthcare Center.