User Submitted Reviews

Green Village Skilled Nursing & Rehabilitation Ltd Akron, Ohio 44319

My mother stayed at this facility briefly while recovering from back surgery. My family agrees that no one should see their loved ones treated the way my mom was treated there! I’m giving one star because the therapy aspect was good and we appreciate that. However, there are so many complaints with the rest of the staff that it’s hard to review them here. Aides and nurses would use my mom’s bathroom to have private cell phone time. It seemed like the staff had a goal to dodge responsibilities. We heard countless excuses of “that wasn’t my shift” or “I can’t do anything about that” etc. The patient is the constant in such a situation and the patient should not be drastically affected by shift changes or different staff members caring for her. The care should be unified! The nurse practictioner even said the words “I don’t even work here, I have no idea what goes on in this place”. These are things no patient should ever hear! My mom had to fight to receive her prescribed medication. They treated her like a drug seeker and sometimes her call light would be on for over an hour (she was not supposed to get out of bed without assistance, yet assistance was rarely available.) We has a meeting with the director but nothing changed. We found out that my mom was reported for calling a nurse a profane name, which is untrue and actually laughable if you knew my mom. The nursing staff at this facility is a group of poor quality individuals, seemingly personally as well as professionally. They lack empathy and the basic fundamentals of caring for another human being. For the past week, my mom has begged to be checked for possible pneumonia but nothing was done about it. So she’s currently in the ICU being treated for severe pneumonia and other infections that were ignored during her stay at this negligent facility. She will not return upon her discharge from the hospital. We are disappointed and disgusted at the people we encountered at Green Village. My hope is for the staff to re-evaluate themselves and try to remember why they got involved in nursing. Surely they would never want a loved one to be cared for by nurses like themselves.

Green Village Skilled Nursing & Rehabilitation Ltd Akron, Ohio 44319

This facility is great. The therapy is the best there is.

Copley Health Center Akron, Ohio 44321

This place puts on a good front but treats its elderly patients terribly! They put on a good show during the day but when visitors leave they yell at the patients, they do not answer the calls, rooms are not cleaned showers are not given. It is as another reviewer on another site said like a warehouse for the elderly waiting to die!

I would not put an animal in here!

Bath Manor Special Care Centre Akron, Ohio 44333

The care is fine during the week. Weekends, however, are sheer Hell. Meals served run from 30mto 45 minutes late. Non-mobile patients are dressed and put n their wheelchairs. Then they are stacked up in an area used by mobile patients as ther dining room. These patients are denied access to ther tables until aides move the wheelchairs. Assistance in rooms also is impossible One resident was stranded on her toilet for an hour. Yes, her call light was on. Another patient had to wait over an hour fr someone to get her out of her bed and to the bathroom. Patients who take time sensitive medicines also are out of luck on any day of the week. Nurses adhere to their own schedule. Doctors' orders are ignored and patients suffer accordingly.

Fairlawn Rehab and Nursing Center Akron, Ohio 44313

I don't even want to give this place one star. They are very rude and uncaring to their patients. The drop some of their patients. Rediculous! Should be closed down.

Fairlawn Rehab and Nursing Center Akron, Ohio 44313

Attentive and caring staff. Listens to all family concerns and addresses them quickly

Arbors at Fairlawn The Akron, Ohio 44333

This place is horrible. There were ants in my mothers room, and she was served cold food on a daily basis, they gave us a difficult time in getting my mother out of there. And finally, they destroyed parts of my mom's medical records, which was admitted by the administrator Monica Agee in email. No telling how much more of the medical records they have altered or destroyed since they are stonewalling their release. NO ONE should subject their family members to this horrid place.

Arbors at Fairlawn The Akron, Ohio 44333

Where is the button for NEGATIVE number of stars?

My mom went here following a stroke for Physical Therapy rehab.

HORRIBLE food, after a while the staff admitted they were going to hire a new chef, but didn't. Staff was rude and not attentive, either to call lights or basic issues. The nursing manager did finally admit there was a specific employee with a history of complaints. My mother was not monitored for bowel movements and went NINE days without a stool, finally when we were about to take her forcibly to the E.R. the doctor ordered an enema.

Therapy was pathetic. Of the claimed hour per day, half or less was given.

Canal Pointe Nursing & Rehab Center Akron, Ohio 44310

I do not know how Canal Pointe stays open! They really need State in there to see how employees talk & treat Pt's,leave Pt's o2 off for long periods,the list goes on & on plus I have pics Social Work does not even return your calls its like your family is trapped there & you cannot get a tranfer!! D.O.N. does not care that staff does not have CPR Certification she says & I quote " thats what Respiratory is for" REALLY??

Canal Pointe Nursing & Rehab Center Akron, Ohio 44310

very dissatisfied

Arbors at Fairlawn The Akron, Ohio 44333

My mother went to the Arbors for rehab following a stroke on Feb 21. she has now been at the facility 22 days. She has gotten worse instead of better. They have left diapers on her so not to be bothered with her. She has developed a horrible bed sore on her behind. We have also found that they keep her drugged with Haldol to keep her quiet. She has been so drugged that hardly no speech or physical therapy has been given. We went to visit only to find her covered in dry throw up and she had messed herself hours before with no one changing her. I have contacted an attorney to have removed with things get any worse.

Bath Manor Special Care Centre Akron, Ohio 44333

The stay started out as a rehab stay. That part was okay. As soon as my mom was moved to the long term care she was virtually ignored. My daughter and I went to visit her in her "new room" on the resident side. It was a large room and recently painted. That's all the good I can say about it. The room was freezing, the windows were open (!) and unlocked and the cold air was just pouring in. My mom was freezing, there were no blankets, no pillow for her and no aides, nurses or any staff that we could find. We turned on her call light and no one came for over 40 minutes. The only reason anyone came was because I had to find a staff member to remove a "visitor" from her room. This resident was unable to talk, didn't know her name or her room and scared my mom by just rolling in and sitting there. Finally a staff member came in, reached over my mom to turn off the call light and proceeded to yell at the resident to lift her feet, lift her feet, lift her feet.! The smell in the hallway was atrocious. The entire several hours we were there the hall smelled like feces, and it was strong. We had to put our arm over our face to go down the hall to the nurses station to find someone. There was no one there, for a long time. The only people who spoke to us were other residents. Finally I found an aide who gave me a plastic pillow and announced she had no pillow cases. We covered up my mom with blankets and left for the night. After we got home I called and they promised to "address" all my concerns. I was overwhelmed and went back to get my mom out of there. At least at home I know she is warm, fed and the doors and windows are locked.'When we returned they had done a quick clean up and the place smelled of disinfectant and soap. They were concerned over the windows and the excuse was that the room was unoccupied for 3 weeks and there was no heat because 7 days earlier it was 95 out and now that it was 52 degrees outside they couldn't switch any HVAC over.

She is home now, in bed, warm, with pillows with pillowcases, blankets and warm pajamas. There is someone to watch her as she is a fall risk, but she was a fall risk there and no one came in her room to check on her for over 2 hours!

I gave 2 stars only because the rehab part was better, the resident side is abysmal. Run away from this place.

Arbors at Fairlawn The Akron, Ohio 44333

Would not return to this place. I went there for rehab, but only got one hour of therapy a day. The cushion of my wheelchair smelled like urine and was filthy. When I requested it be cleaned I received attitude from the staff. Its difficult to find anyone to take responsibility. Many people passing the buck. I will never go back

Canal Pointe Nursing & Rehab Center Akron, Ohio 44310

THIS IS THE WORST PLACE EVER DON T GO THERE I CAN T SEE HOW THEY STAY OPEN THEY SHOULD BE SHUT DOWN. DIRTY , POOR STAFF VERY UNPROFESSIONAL . THEY GET NO STAR FROM ME!!!!!

Arbors at Fairlawn The Akron, Ohio 44333

If I have to be at a rehab facility again, this is the one I would chose. Its not easy to be away from home but the staff here did what they could to make me feel at home. They dont have an easy job but they do it with a smile and the therapy staff turned some hard days into fun times. Thank you Arbors at Fairlawn and I would recommend this place to family and friends.

Bath Manor Special Care Centre Akron, Ohio 44333

Nice Place! Care workers really care!! They really try and get the residents out of their rooms and interacting.

Bath Manor Special Care Centre Akron, Ohio 44333

My sister has been there for several years. The whole staff is wonderful and caring -- we have never in the ten years had a problem with any of them. Their attention to the clients is marvelous and heartfelt. They never fail to notify us as soon as there is any kind of problem. They also keep us well informed on medication changes and why they occurred. Highly recommended for anyone to consider.

Arbors at Fairlawn The Akron, Ohio 44333

Not a place to stay for rehab despite what they say!!!!!

We were told that arbors was a short term rehab facility with great therapy and found that not to be true. My husband was scheduled for 30 minutes of therapy for the entire day. When we asked why he wouldnt get more therapy, the manager in rehab said it was was because we didnt have the right insurance. What we were told during our tour was that he could get up to 3 hrs of therapy a day depending on his needs. Very misleading. When I asked the therapy manager about that promise, she gave me a dumbfounded look. Included in the 30 minute daily total was 15 minutes of "occupational" therapy where my husband had to pick small plastic pieces out of silly putty. How this is considered therapy for a man who broke his hip i dont know. Dont be fooled. Go somewhere else for rehab.

Arbors at Fairlawn The Akron, Ohio 44333

I WOULD NOT SEND MY DOG TO THE ARBORS. I DID NOT HAVE A GREAT EXPERIENCE . FROM MY MOTHERS CLOTHES AND JEWLERY BEING STOLEN, HER NOT BEING CLEAN OR HER HAIR COMB. THE STAFF NOT RESPONDING TO THE CALL LIGHT. IT WAS NOT A GOOD EXPERIENCE

Canal Pointe Nursing & Rehab Center Akron, Ohio 44310

No problems for my family. Staff is polite and treats you with respect. I have a feeling the people complaining were probably difficult families no matter where they would go.

Canal Pointe Nursing & Rehab Center Akron, Ohio 44310

VERY POOR FACILTIY I SUPRISED THEY ARE EVEN IN BUSINESS IF YOU NOT ONTHE FOURTH FLOOR YOU ARE NOT EVEN THOUGHT TWICE ABOUT DON IS THE WORST PERSON THERE I WAS WORRIED ABOUT MY LOVED ONE THE WHOLE TIME I WAS SO GLAD WHEN WE WHERE TOLD WE COULD GO SOMEWHERE ELSE WHEN THEY FOUND OUT THAT WE WERE LEAVING THEN WE MATTERED THIS PLACE SUCKS!!!!

Arbors at Fairlawn The Akron, Ohio 44333

Would not recommend this facility. The doctor needs to be reevaluated. He is not a doctor. My friend is in the facility. They have cut back his insulin and will not listen to us when we tell them how much insulin he needs a day. His blood sugar was fine and under control when he went to this facility. Now it is out of whack. The took away other meds that he was on and did not replace them. They would not take him to the hospital when I requested them to because he was quote "not feeling good". I had to call in reinforcements to get them to take him to the hospital. His ammonia level was dangerously high and he stayed 4 days in the hospital. Oh, and today, he has been sleeping all day and he does not want to answer the phone according to this facility today. I say to that, BULLSHIT!. They could not tell me if he had even eaten today. They started giving him a sleeping aid. Well have they drugged him all day!!! just so they would not have to deal with him? You tell me!!! Not happy with this facility at all. Would not put my love one here..

Canal Pointe Nursing & Rehab Center Akron, Ohio 44310

My fiance went to Canal Pointe on September 11, 2012. We went there to be weened from the ventilator. After being there for a month we have made the decision to look else where to get the proper care he needs. The staff is nice but they seem to only be aggressive at giving medicine. They never turn him, which led to a stage 4 bed sore on his buttom. Overall, we are not happy with the facility and plan to move very very soon.

Fairlawn Rehab and Nursing Center Akron, Ohio 44313

Safety of resident was poor. Confused resident left in room by herself in a wheelchair. Resident not even safe in wheelchair in the activities room. Resident fell & had severe head injury. Staff assured us that alarms kept resident safe. When family returned to pick up resident belongings, bed alarm was ringing & when family returned to get rest of belongings, alarm was still ringing. Poor response to alarms. Not acceptable when caring for dementia residents!

Canal Pointe Nursing & Rehab Center Akron, Ohio 44310

no stars very bad place would never put a loved one here again!!!