Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
Short staff, not enough supplies
The average user rating for nursing homes in Saint James, New York is 2.4 out of 5 stars based on 26 ratings.
5 Star | 8 ratings | |
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4 Star | 2 ratings | |
3 Star | 0 ratings | |
2 Star | 0 ratings | |
1 Star | 16 ratings |
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
Short staff, not enough supplies
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
Good therapy dept. Otherwise depressing and unsafe. A 30+ minute wait for a response to your buzzer is not at all uncommon.The most difficult patients are just ignored. Watch your meds--I was almost given something incorrectly but happened to question it. My first meal there was pancakes rolled with jelly and a side of cole slaw. It got worse. Canned food (sodium!) and eggs as much as twice a day (cheap)
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
great care thank you
St James Rehabilitation & Healthcare Center Saint James, New York 11780
Very long wait time for patients. Rude to families. My grandmother's health was worse after being there for two weeks, when she was admitted for rehabilitation on a fractured foot.
St James Rehabilitation & Healthcare Center Saint James, New York 11780
Nurses and aides are caring and always respond to family requests. Some younger aides are somewhat lax in duties.
Facility is clean and maintained. Household staff is sufficient.
Recreational staff are very good and caring to residents.
St James Rehabilitation & Healthcare Center Saint James, New York 11780
Constantly low on staff, long wait times = higher number of accidents. Admin. is rude to resident families, and staff. Does not follow care plans.
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
When I first went in to this facility, I was rolled in on a stretcher. When I was discharged, I was practically running out of there!! The rehab at Mills Pond was excellent, activities were great, food was delicious, and the rest of the staff was amazing. I can't say enough great things!
St James Rehabilitation & Healthcare Center Saint James, New York 11780
staff always responds in a timely manner
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
This place is an absolute dump! Everyone in management is lacking a brain and has their head so far up their butt that it's ridiculous! All they care about is money!
St James Rehabilitation & Healthcare Center Saint James, New York 11780
excelent staff careing an helpful
St James Rehabilitation & Healthcare Center Saint James, New York 11780
Does not follow care plan . Staff lets patients wait long time to help them
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
This is not a good place. They lie about everything & rob you blind.
I am sorry I placed my loved one there.
Never again.
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
Excellant care, great staff and wonderful rehab, I highly recommend.
Luxor Nursing and Rehabilitation at Mills Pond Saint James, New York 11780
One star because I couldn't give it "0". Don't be fooled by the grand lobby.
The facility behind it is otherwise in poor condition. The staff is indifferent. Paging an aide can take up to 45 minutes for a reply. No effort seems to be made to make meals palatable. Blankets are ragged. hould closed!