User Submitted Reviews

Beach Terrace Care Center Long Beach, New York 11561

Cannot comprehend how this place got 5 stars, nor how-supposedly-the same group of people own Beach Terrace and Grandell-the latter being almost like a hotel. Our dad was on the second floor a few days and the whole place smelled like urine. The staff was lacking-only one nurse per station and most of the times no one answered the phones. Our dad (88 yrs old with dementia) was cut twice when they shaved him, once on his chin and the second time, when my brother and I came to visit him, he was sitting in the chair with dried blood on the side of his mouth. NOT ACCEPTABLE. We came to see my dad on last Tuesday @9:15 and he was shaking in the bed with no blanket and with his pajamas and sheets all messed up. He was supposed to be put in the chair and fed breakfast. Nobody bothered. They left him there and he was scared.

Last Saturday we asked to have him put in the chair for dinner (he was sleeping all day and went to bed @ 4 pm after we got him back to the room from the patio). The nurse in charge refused saying he needed 2 people to lift him (AND?) they only had 2 people at each end of the wings. So they left him bed. Isn't that the aides' job? Not acceptable.

Lastly, the PT people, Karen and Heddy are very good.

We were lucky to get him moved across the street-big improvement!

Long Beach Nursing and Rehabilitation Center Long Beach, New York 11561

After reading the reviews online, I was skeptical of if I should put my mother here. I was worried, nervous, and most of all anxious but after placing my mother I couldn't be happier. I was told coming in by moms social worker at the hospital that the facility was recently taken over by new people and to give them a chance, and I am so glad I did. Everyone here is so wonderful to work with and the care is excellent, mom has a private room overlooking the water -- it is simply amazing. I am looking forward to seeing the building after they are done doing their construction. I absolutely would recommend this facility to friends and family.

Beach Terrace Care Center Long Beach, New York 11561

I've had a relative at this location for about a year and a half now, I have never had trouble finding my way around the halls, the layout is simple and there is always a staff member around to help. The halls and rooms seem clean, but the best part about this place is the ocean view and boardwalk. Friendly staff is always a plus and they seem great, I've always had a pleasant experience when visiting.

Long Beach Nursing and Rehabilitation Center Long Beach, New York 11561

My grandmother was here for several weeks and she had bedsores. They said they were going to look at certain issues and they were never addressed. They said they were going to install her household items (shower rail ect.) They just dropped it off.

Unhappy and reporting to the state.

Beach Terrace Care Center Long Beach, New York 11561

My Mom lived here for her last year. The place is not the fanciest, but it is very, very clean, the nursing staff is excellent, the activities are well planned. The location on the boardwalk is a major plus with fresh air and sea views in abundance.

My sister in law also spent her last week in hospice care there. The staff was wonderful throughout both experiences, in terms of patient care as well as navigating the maze of medicare requirements once Mom's money ran out and she had to get Medicare.

Park Avenue Extended Care Facility Long Beach, New York 11561

THIS IS THE WORST FACILITY. HOW DO YOU DROP A STROKE PATIENT IN BATHROOM AND CAUSE HER TO HAVE AN ACUTE BROKEN HIP. SHE HAS TO BE RUSHED OFF SITE TO A HOSPITAL FOR EMERGENCY SURGERY TO REPAIR THE HIP. SHE WAS ONLY THERE 3 WEEKS WHEN THEY DROPPED HER.

WHEN THEY CALLED ME TO LET ME KNOW THEY TOLD ME SEVERAL DIFFERENT STORIES. MY SISTER GOT ANGRY AND COMPLAINED NOW THE NURSES WON'T HELP MY MOTHER BECAUSE WE COMPLAINED. WE HAVE TO GET HER OUT OF THAT DUMP BUT PAPERWORK HOLDING US UP.

STAY AWAY FROM PARK AVE. EXTENDED CARE-THE WORST PLACE EVER

Park Avenue Extended Care Facility Long Beach, New York 11561

I was a patient in this facility in May 2011 for rehabilitation following a total knee replacement. The administrative department and social work staff were unprofessional and incompetent. There was poor follow-up on medical issues and inadequate discharge planning. For the most part, the nurses and aides were good. The physical therapy department was excellent.

Long Beach Nursing and Rehabilitation Center Long Beach, New York 11561

Place is an absolute dump. Rooms are very small and depressing, place smells horrible. Care is horrible. If you love your family member, find someplace else.

Long Beach Nursing and Rehabilitation Center Long Beach, New York 11561

After one week now having a close relative there, already there is a patter of neglect: patient is forbidden to walk alone but help is delayed by 30 mins or more after patient requests to use the bathroom. Medical records still not completely obtained from discharging hospital. Patient requests that attendant stay with patient for short period after problematic medication ignored… accident resulted. Generally I get the first impression that the institution does what it needs to do to stay out of regulatory trouble but is otherwise only minimally responsive. Complaints to senior staff led to promises of improvement and attention which did not materialize. Very disappointed. My suggestion: try somewhere else first.

Park Avenue Extended Care Facility Long Beach, New York 11561

This facility has a very poor administrative team. They are very unfriendly, and exceptionally unhelpful when trying to get information regarding a patient's care. Unless you are a full time advocate for your loved one he or she will suffer and it is exhausting. There is also simply not enough stimulation for the patients in regards to cognitive therapies and recreational programs. Compared to other facilities on LI, this one comes up short.

Park Avenue Extended Care Facility Long Beach, New York 11561

My mother has been in Park Avenue Extended Care for ortho rehab for 4 weeks and is still undergoing their EXPERT care.

I have never in all my years of clinical involvement as a physician seen a facility were the staff is so competent,capable,caring and organized within a facility that is so well managed. It is by far way ahead of its nearest facility.