Inspection Results » Concord Care Center of Cortland

Health Inspection on November 21, 2018 ^[1]

1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2018-12-27)
   • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2018-12-27)

2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-12-27)
   • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-12-27)
   • Respond appropriately to all alleged violations. (Corrected 2018-12-27)
   • Ensure each resident receives an accurate assessment. (Corrected 2018-12-27)
   • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-12-27)
   • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-12-27)
   • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-12-27)
   • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2018-12-27)
   • Ensure residents have reasonable access to and privacy in their use of communication methods. (Corrected 2018-12-27)
   • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Corrected 2018-12-27)

3. Widespread: No actual harm with potential for minimal harm

   • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. (Corrected 2018-12-27)