Resident Complaints » Senior Care at Lake Pointe

  1. Health Inspection on March 22, 2019 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2019-04-21)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Corrected 2019-04-21)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • PASARR screening for Mental disorders or Intellectual Disabilities (Corrected 2019-04-21)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2019-04-21)
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2019-04-21)
      • Provide and implement an infection prevention and control program. (Corrected 2019-04-21)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html