Resident Complaints » Mountain View Care and Rehabilitation Center

  1. Health Inspection on October 11, 2018 [1]

    1. Pattern: No actual harm with potential for minimal harm
      • Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. (Corrected N/A)
      • Honor the resident's right to manage his or her financial affairs. (Corrected N/A)
  2. Health Inspection on June 15, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (Corrected 2018-08-22)
      • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. (Corrected 2018-08-22)
      • Honor the resident's right to organize and participate in resident/family groups in the facility. (Corrected 2018-08-22)
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-08-22)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html