Resident Complaints » Isabelle Ridgway Post Acute Care Campus LLC

  1. Health Inspection on February 25, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-04-10)

  2. Health Inspection on January 31, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide activities to meet all resident's needs. (Corrected 2019-04-23)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-04-23)
    3. Widespread: No actual harm with potential for minimal harm
      • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (Corrected 2019-04-23)
      • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected 2019-04-23)

  3. Health Inspection on December 13, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (Corrected 2019-01-31)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2019-01-31)
      • Provide and implement an infection prevention and control program. (Corrected 2019-01-31)
    3. Widespread: No actual harm with potential for minimal harm
      • Ensure the activities program is directed by a qualified professional. (Corrected 2019-01-07)

  4. Health Inspection on June 13, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2018-06-28)
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-06-28)
      • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-06-28)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html