Resident Complaints » Massena Rehabilitation & Nursing Center

  1. Health Inspection on October 24, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-12-06)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-12-06)
      • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. (Corrected 2018-12-06)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-12-06)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-12-06)

  2. Health Inspection on May 25, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). (Corrected 2018-07-23)
      • Respond appropriately to all alleged violations. (Corrected 2018-07-23)
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2018-07-23)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html