Resident Complaints » Essex Center for Rehabilitation and Healthcare

  1. Health Inspection on January 25, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-03-24)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-03-24)

  2. Health Inspection on June 14, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-09-07)
      • Ensure each residentÂ’s drug regimen must be free from unnecessary drugs. (Corrected 2018-07-31)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-07-31)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2018-09-07)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-07-31)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-07-31)
      • Provide doctor's orders for the resident's immediate care at the time the resident was admitted. (Corrected 2018-07-31)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html