Resident Complaints » Chalet of Niles, LLC

  1. Health Inspection on June 7, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-06-28)
      • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2018-06-28)
      • Respond appropriately to all alleged violations. (Corrected 2018-06-28)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-06-28)
      • Assist a resident in gaining access to vision and hearing services. (Corrected 2018-06-28)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html