Resident Complaints » Arcola Health and Rehabilitation Center

  1. Health Inspection on October 1, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (Corrected 2018-11-10)
      • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. (Corrected 2018-11-10)
    2. Pattern: No actual harm with potential for minimal harm
      • Honor the resident's right to manage his or her financial affairs. (Corrected 2018-11-10)

  2. Health Inspection on August 31, 2018 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-11-06)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-11-06)
      • Respond appropriately to all alleged violations. (Corrected 2018-11-06)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html