Resident Complaints » Autumn Lake Healthcare at Chestertown

  1. Health Inspection on February 15, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-04-15)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2019-04-15)

  2. Health Inspection on October 19, 2017 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. (Corrected 2017-12-31)
      • Conduct initial and periodic assessments of each resident's functional capacity. (Corrected 2017-12-31)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Give residents a notice of rights, rules, services and charges. (Corrected 2017-12-31)
      • 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (Corrected 2017-12-31)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html