Resident Complaints » Sterling Place

Health Inspection on March 15, 2019 ^[1]

1. Isolated: Immediate jeopardy to the resident health or safety

   • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-04-12)
   • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2019-04-12)
   • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is ne (Corrected 2019-04-12)

2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Respond appropriately to all alleged violations. (Corrected 2019-04-12)
   • Have a plan that describes the process for conducting QAPI and QAA activities. (Corrected 2019-04-12)
   • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2019-04-12)
   • Ensure each resident receives an accurate assessment. (Corrected 2019-04-12)