Resident Complaints » Oak Haven Rehab and Nursing Center

  1. Health Inspection on December 13, 2018 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Respond appropriately to all alleged violations. (Corrected 2019-01-13)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-01-13)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-01-13)
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2019-01-13)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-01-13)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-01-13)
      • Honor the resident's right to organize and participate in resident/family groups in the facility. (Corrected 2019-01-13)
  2. Health Inspection on November 6, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Have a policy regarding use and storage of foods brought to residents by family and other visitors. (Corrected 2018-12-06)
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2018-12-06)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html