Actual harm that is not immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
No actual harm with potential for more than minimal harm that is not immediate jeopardy
Provide necessary care and services to maintain or improve the highest well being of each resident .
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.