No actual harm with potential for more than minimal harm that is not immediate jeopardy
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.