Resident Complaints » Ozark Terrace Health and Rehabilitation Center

  1. Health Inspection on January 24, 2018 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-01-08)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-01-24)
  2. Health Inspection on November 9, 2017 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Store, cook, and serve food in a safe and clean way. (Corrected 2017-12-01)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (Corrected 2017-12-01)
  3. Health Inspection on September 29, 2017 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Have enough nurses to care for every resident in a way that maximizes the resident's well being. (Corrected 2017-10-28)
      • Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. (Corrected 2017-10-28)
      • Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . (Corrected 2017-10-28)
      • Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. (Corrected 2017-10-28)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html