Actual harm that is not immediate jeopardy
Protect each resident from mistreatment, neglect and misappropriation of personal property.
No actual harm with potential for more than minimal harm that is not immediate jeopardy
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.