Resident Complaints » Diversicare of Montgomery

  1. Health Inspection on November 18, 2017 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2017-12-21)
      • Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . (Corrected 2017-12-21)
      • Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. (Corrected 2017-12-21)
      • Try to resolve each resident's complaints quickly. (Corrected 2017-12-21)
      • Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. (Corrected 2017-12-21)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2017-12-21)
      • Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. (Corrected 2017-12-21)
      • 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (Corrected 2017-12-21)
      • Keep accurate, complete and organized clinical records on each resident that meet professional standards. (Corrected 2017-12-21)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html