Actual harm that is not immediate jeopardy
Ensure that residents are safe from serious medication errors.
No actual harm with potential for more than minimal harm that is not immediate jeopardy
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.