No actual harm with potential for more than minimal harm that is not immediate jeopardy
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Provide care by qualified persons according to each resident's written plan of care.
No actual harm with potential for minimal harm
Provide housekeeping and maintenance services.
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.